Resource Planner (Field Service)

Confidential; Warrington, Liverpool City Region; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme

Hybrid working 2 days in the office

35-hour working week

Excellent training, coaching andCareer

Job summary

Confidential is seeking a Resource Planner (Field Service) to join a specialist Workforce Planning team coordinating home-based medical appointments across the UK. The role focuses on scheduling and planning with Field Based Staff, ensuring the right professionals are in the right place at the right time.

Responsibilities include producing schedules, managing real-time changes, and mitigating on-the-day challenges to meet appointment attendance targets.

Qualifications

• Experience in Workforce Planning, Resource Planning or Scheduling (field operations, repairs, transport or similar).
• Strong real-time management experience, protecting service levels and responding to changing demand and re-planning on the day activities
• Excellent organisational skills with the ability to prioritise under pressure.
• Strong communication and relationship-building skills.
• Analytical mindset with confidence using planning systems and performance data.
• Positive, proactive approach with a genuine team-first attitude.

Responsibilities

• Produce and maintain effective resource plans and schedules to meet patient demand.
• Manage real-time changes, resolving service risks quickly and effectively.
• Keep planning systems accurate and up to date.
• Analyse performance trends to identify risks and planning improvements.
• Build strong relationships with internal teams and field-based medical professionals to ensure appointment attendance targets are met.

Skills

Workforce Planning

Resource Planning

Scheduling

Real Time Scheduling

Jeopardy Management

Communication

Coordination

Job description

Resource & Real Time Planner

Cheshire Hybrid (2 days onsite)
£30,000 £32,000 + Bonus + Excellent Benefits
Monday Friday 35-hour week

We're looking for a Resource Planner (Field Service)r to join a friendly, specialist Workforce Planning team responsible for coordinating home-based medical appointments across the UK. This would be an ideal position for a Transport Planner, Repairs Planner or an experienced Coordinator responsible for scheduling and planning appointments with Field Based Staff.

You'll take ownership of workforce planning within your assigned region, ensuring the right medical professionals are in the right place at the right time to deliver a critical patient service. From producing effective schedules to managing real-time changes and resolving on-the-day challenges, you'll play a key role in ensuring appointment attendance targets are consistently achieved.

This opportunity would suit a Resource Planner or experienced Real Time Scheduling professional with energy, first class communication, the ability to multi-task and effectively prioritise tasks, along with well-developed problem solving skills and ability to work at pace when required to mitigate service level challenges.

Experience within Workforce Planning, Scheduling and Real Time / Jeopardy Management in an environment supporting field based staff is required.

What you'll be doing

• Produce and maintain effective resource plans and schedules to meet patient demand.
• Manage real-time changes, resolving service risks quickly and effectively.
• Keep planning systems accurate and up to date.
• Analyse performance trends to identify risks and planning improvements.
• Build strong relationships with internal teams and field-based medical professionals to ensure appointment attendance targets are met.

What we're looking for

• Experience in Workforce Planning, Resource Planning or Scheduling (field operations, repairs, transport or similar).
• Strong real-time management experience, protecting service levels and responding to changing demand and re-planning on the day activities
• Excellent organisational skills with the ability to prioritise under pressure.
• Strong communication and relationship-building skills.
• Analytical mindset with confidence using planning systems and performance data.
• Positive, proactive approach with a genuine team-first attitude.

What's on offer

• £30,000 £32,000 salary
• Bonus scheme
• Hybrid working 2 days in the office
• 35-hour working week
• Excellent training, coaching and career development
• Comprehensive benefits package
• Free onsite parking

Interested?

Related Job Titles: Resource Planner Workforce Planner Workforce Analyst Real Time Analyst Real Time Coordinator Resource Scheduler Planning Coordinator Repairs Planner Transport Planner Maintenance Planner