Resource Administrator

Jobtailor; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Jobtailor is seeking a Resource Scheduler to support the efficient scheduling and deployment of colleagues across London Stansted Airport. You will maintain workforce data, manage timecards, and provide timely information to leadership for decision‑making.

This role covers multiple areas including Airside Security, Car Parks, Cleaning and Passenger Services. You will work on data collation for ad hoc requests, assist with meeting administration, and help ensure safe, compliant operations at the

Qualifications

• Experience using Resource Management Systems such as Kronos or Dimensions is advantageous.
• Ability to respond flexibly to changing priorities and work as part of a team.
• Strong IT skills with Word, Excel and PowerPoint.
• Positive, creative, proactive approach to tasks and problem solving.
• Effective communication with colleagues at all levels and stakeholders.

Responsibilities

• Schedule and deploy colleagues across Airport operations.
• Maintain resource data including staff moves, leavers, and annual leave.
• Review timecards and resolve exceptions.
• Provide accurate information to Resource Team Managers and Schedulers.
• Collate data for ad hoc leadership requests.
• Support meeting administration, including minute taking.
• Request third‑party resources as operational demands require.
• Support continuous improvement and personal effectiveness.
• Ensure compliance with Health and Safety policies.
• Assist passengers and airport users with queries and navigate the airport.

Skills

Teamwork

Initiative

Organisational skills

Planning

Adaptability

Communication skills

Problem-solving

Tools

Kronos

Dimensions

Microsoft Word

Excel

PowerPoint

Job description

Support the effective scheduling and deployment of colleagues
Accurately administer resource requirements and maintain relevant workforce information
Help ensure operational areas are appropriately resourced across Airside Security, Car Parks, Cleaning, Customer Experience, Engineering, Terminal Security and Soft Services
Maintain Resource Management Systems and colleague data relating to staff moves, new starters, leavers, annual leave, overtime, shift swaps and flexible working shifts
Review operational colleague timecards and resolve exceptions
Provide Resource Team Managers and Schedulers with accurate information for decision-making
Collate data sets for ad hoc requests from the Resource Leadership Team and stakeholders
Support meeting administration, including minute taking
Request third-party resources according to operational demands
Support continuous improvement and improve personal effectiveness and efficiency
Undertake other duties reasonably requested by the company
Maintain compliance with Company Health and Safety Policies and safe working practices
Maintain knowledge of airport facilities and layout and assist with passenger and airport-user queries
Support the smooth running of London Stansted Airport

Requirements

• Experience using Resource Management Systems, such as Kronos or Dimensions, would be an advantage
• Ability to use initiative and respond flexibly to rapidly changing priorities
• Ability to work effectively as part of a team
• Good IT skills, including Microsoft Word, Excel and PowerPoint
• A positive, flexible and enthusiastic approach to work
• A creative and proactive approach to tasks and problem-solving
• Effective communication skills, with the ability to communicate with people at all levels, including third parties
• Strong organisational, planning and prioritisation skills

Core Competencies

Demonstrates expertise in Resource Management Systems, effective scheduling, and operational support within airport environments. Strong organizational and communication skills are essential for managing workforce information and collaborating with various stakeholders.