Resort Safety Team Member – Level 2 Professional Security Operative Apprenticeship

Butlin's; Skegness; Presencial; GBP 18 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Live-in accommodation may be available

Resumo da oferta

Butlin's in Skegness is hiring for a Resort Safety Team Member on a permanent, full-time basis. You will undertake a Level 2 Professional Security Operative Apprenticeship and be paid while you train, working to keep guests and the resort safe.

You will patrol, control access at entrances, and respond to incidents with strong customer care. A valid SIA Door Supervisor or CCTV licence is essential, with shift patterns including early, late, and night work.

Qualificações

• Hands-on approach and ability to work well under pressure.
• Valid SIA Door Supervisor licence or CCTV licence is essential.
• Willingness to work a variety of shifts including evenings and nights.

Responsabilidades

• Carry out patrols around the resort.
• Manage access to resort entrances with a customer-focused approach.
• Respond to incidents and emergencies calmly and confidently.
• Provide first aid assistance to guests and teammembers when needed.

Conhecimentos

Customer service

Communication

Teamwork

Working under pressure

Formação académica

Level 2 Professional Security Operative Apprenticeship

Descrição da oferta de emprego

Resort Safety Team Member - Level 2 Professional Security Operative Apprenticeship

Department: Resort Safety

Employment Type: Permanent - Full Time

Location: Skegness

Compensation: £13.05 - £13.35 / hour

Description

About the Role

Our Resort Safety team keeps our guests, team, and resort safe, and as part of the team, you'll complete a Level 2 Professional Security Operative Apprenticeship. You'll be paid while you train and work towards a nationally recognised qualification. You'll learn how to carry out patrols, manage access to the resort, respond calmly to incidents and emergencies, and handle challenging situations with confidence and good customer care. You'll be supported by experienced team members on shift, with regular training time. It's a fantastic starting point for a career in security, safety or guest services.

As a Resort Safety SIA team member, you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.

Good communication is vital together with a fair approach to resolving any problems that may occur. You'll welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues.

Typical working hours: Working a variety of shift patterns covering early, late and night shifts over 40 hours per week. This role is permanent and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area.

About You

You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive 'people person' attitude. You should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative

A valid SIA Door Supervisor licence or CCTV license is essential.

No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests.