Resilience Manager

Sandwell Council; West Midlands; Hybrid; GBP 57,000 - 61,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Sandwell Council’s Place Division seeks a proactive Resilience Manager to lead emergency planning, business continuity and resilience. This permanent, full-time role is based from Oldbury with a hybrid model (3 days in-office, 2 from home).

You will direct resilience strategies, emergency response, and budgets while working with emergency services, health organisations and regional partners to protect residents and essential services.

Qualifications

• Significant experience in emergency planning and resilience.
• Experience leading teams and managing budgets.
• Strong knowledge of the Civil Contingencies Act 2004 and resilience best practice.
• Experience coordinating major incident responses in multi-agency environments.
• Excellent communication, leadership and decision-making under pressure.

Responsibilities

• Lead emergency planning, business continuity and resilience functions, ensuring compliance with the Civil Contingencies Act 2004.
• Act as principal advisor on civil contingencies and resilience workstreams.
• Develop and manage the Resilience Team, fostering high performance.
• Develop, implement and review emergency response, recovery and business continuity plans.
• Lead relationships with emergency services, health organisations, local authorities and regional partners.
• Oversee resilience strategies including flood response and major incident recovery.
• Deliver training, exercising and testing programmes to validate preparedness.
• Manage resilience projects and external funding opportunities.
• Participate in out-of-hours standby rota as required.

Skills

Emergency planning

Business continuity

Resilience

Strategic leadership

Stakeholder management

Job description

Grade/Salary: Band I, SCP 44-47 (£57,444 - £60,973 per annum)

Contract Type: Permanent, Full time

Working Pattern: 37 Hours, Monday - Friday

Location: Sandwell Council House, Freeth St Oldbury B69 3DE

Closing Date: 27/09/2026

Sandwell Council’s Place Division is seeking a proactive and organised Resilience Manager to join its Community Safety & Resilience team on a full time, permanent basis, to be based from its Oldbury office. The organisation works to a hybrid working model of 3 days in the office and 2 days from home.

We are seeking an experienced and strategic manager to lead Sandwell Council's emergency planning, business continuity and resilience arrangements. This is a critical leadership role, responsible for ensuring the Council fulfils its statutory duties under the Civil Contingencies Act 2004 and is well prepared to respond to emergencies, major incidents and emerging risks that could impact our communities and services.

Leading a dedicated resilience team, you will work closely with senior leaders, elected members, emergency services and regional partners to develop and deliver robust resilience strategies, emergency plans and response arrangements. You will play a key role in strengthening the Council's preparedness, leading responses to major incidents, promoting organisational resilience, and ensuring Sandwell remains equipped to protect residents, infrastructure and essential services.

About the Role

• Lead the Council's emergency planning, business continuity and resilience functions, ensuring compliance with the Civil Contingencies Act 2004.
• Act as the Council's principal advisor on civil contingencies, business continuity, Protect and Prepare workstreams.
• Manage and develop the Resilience Team, fostering a high-performing and motivated workforce.
• Develop, implement and review emergency response, recovery and business continuity plans.
• Lead relationships with emergency services, health organisations, local authorities and the West Midlands Resilience Forum.
• Oversee borough-wide resilience strategies and plans, including flood response, major incidents and recovery arrangements.
• Deliver and oversee training, exercising and testing programmes to validate emergency preparedness arrangements.
• Lead and manage resilience-related projects and contribute to corporate and partnership programmes.
• Manage service budgets and identify external funding opportunities to support resilience initiatives.
• Respond to major incidents as part of the Council's emergency response arrangements, including participation in an out-of-hours standby rota.
• Ability to attend the Sandwell Council House based in Oldbury within an hour in the event of an emergency meeting.

About You

• Significant experience in emergency planning, business continuity and resilience, including the development and implementation of emergency and recovery plans.
• Experience of leading teams, managing budgets and delivering strategic programmes.
• Strong knowledge of the Civil Contingencies Act 2004, business continuity principles and resilience best practice.
• Experience of leading or coordinating responses to major incidents within multi-agency environments.
• Ability to build effective partnerships and influence senior stakeholders, elected members and partner organisations.
• Experience of developing and delivering training, exercises and resilience programmes.
• Excellent communication, leadership and decision-making skills, with the ability to perform effectively under pressure.
• Strong organisational, analytical and problem-solving abilities, with a focus on continuous improvement.
• Willingness to participate in an emergency standby rota and respond outside normal working hours when required.
• Ability to travel as required and fulfil the requirements of an essential car user post.

Why Sandwell Council?

At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.

We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.

We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.

If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at [e-mail].