Resilience Officer

WMJobs; Oldbury; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

Sandwell Metropolitan Borough Council is seeking a proactive Resilience Officer to join the Place Division on a fixed-term 12‑month basis. You will develop and test emergency planning and business continuity arrangements, provide resilience advice, and support compliance with the Civil Contingencies Act 2004.

The role requires hybrid working (3 days in-office, 2 from home) in Oldbury. You will lead risk assessments, develop mitigation actions, deliver training, and engage with partners to

Qualifications

• Experience in emergency planning, business continuity, resilience, risk management or a related field.
• Willingness to participate in an out-of-hours emergency response rota.
• Knowledge of the Civil Contingencies Act 2004 and wider resilience frameworks.
• Experience of developing, reviewing and testing emergency response and business continuity plans.
• Ability to undertake risk assessments and business impact analyses, translating findings into practical actions.
• Strong communication and stakeholder management skills, with the ability to influence and build effective working relationships.
• Experience of designing or delivering training, exercises and awareness activities.
• Excellent analytical, organisational and problem-solving skills.
• Strong report-writing, presentation and IT skills.

Responsibilities

• Develop, maintain and review emergency planning and business continuity arrangements across the Council.
• Support services in creating, testing and exercising plans to ensure continuity of critical operations.
• Conduct Business Impact Analyses and support risk assessment activities to strengthen organisational resilience.
• Provide professional advice and guidance on emergency preparedness, resilience and incident management.
• Deliver training, exercises and awareness sessions to build resilience capability across the organisation.
• Work collaboratively with emergency services, health partners, elected members and other stakeholders to support effective preparedness and response arrangements.
• Support compliance with the Civil Contingencies Act 2004 and contribute to reports, plans and performance monitoring.
• Deputise for the Resilience Manager at internal and external meetings when required.
• Participate in emergency response arrangements, including an out-of-hours duty rota providing a 24/7 response capability.
• Ability to attend the Sandwell Council House based in Oldbury within an hour in the event of an emergency meeting.

Skills

emergency planning

business continuity

risk management

resilience

incident management

training delivery

stakeholder management

report writing

Education

Relevant professional qualification in emergency planning or resilience

Job description

Sandwell Metropolitan Borough Council,

Job Title: Resilience Officer

Grade/Salary: Band F, SCP 26-31 (£38,510 - £43,149 per annum)

Contract Type: Fixed-term, 12 months

Working Pattern: 37 Hours, Monday - Friday

Location: Sandwell Council House, Freeth St Oldbury B69 3DE

Closing Date: 20/09/2026

Sandwell Council’s Place Division is seeking a proactive and organised Resilience Officer to join its Community Safety & Resilience team on a fixed-term basis for 12 months, to be based from its Oldbury office. The organisation works to a hybrid working model of 3 days in the office and 2 days from home.

In this key role, you will help ensure the Council is prepared to respond effectively to emergencies, major incidents and service disruptions, safeguarding critical services and supporting our communities when they need us most.

Working with Council services, senior leaders and external partners, you will lead the development and testing of emergency planning and business continuity arrangements, provide expert resilience advice, and support compliance with the Civil Contingencies Act 2004. This is an excellent opportunity for a resilience professional seeking a varied and rewarding role where they can make a real impact across the organisation and wider community.

About The Role

• Develop, maintain and review emergency planning and business continuity arrangements across the Council.
• Support services in creating, testing and exercising plans to ensure continuity of critical operations.
• Conduct Business Impact Analyses and support risk assessment activities to strengthen organisational resilience.
• Provide professional advice and guidance on emergency preparedness, resilience and incident management.
• Deliver training, exercises and awareness sessions to build resilience capability across the organisation.
• Work collaboratively with emergency services, health partners, elected members and other stakeholders to support effective preparedness and response arrangements.
• Support compliance with the Civil Contingencies Act 2004 and contribute to reports, plans and performance monitoring.
• Deputise for the Resilience Manager at internal and external meetings when required.
• Participate in emergency response arrangements, including an out-of-hours duty rota providing a 24/7 response capability.
• Ability to attend the Sandwell Council House based in Oldbury within an hour in the event of an emergency meeting.

About You

• Experience in emergency planning, business continuity, resilience, risk management or a related field.
• Knowledge of the Civil Contingencies Act 2004 and wider resilience frameworks.
• Experience of developing, reviewing and testing emergency response and business continuity plans.
• Ability to undertake risk assessments and business impact analyses, translating findings into practical actions.
• Strong communication and stakeholder management skills, with the ability to influence and build effective working relationships.
• Experience of designing or delivering training, exercises and awareness activities. Excellent analytical, organisational and problem-solving skills.
• Strong report-writing, presentation and IT skills.
• Ability to remain calm and effective when managing competing priorities or responding to incidents.
• Relevant professional qualification, or equivalent experience, in emergency planning, resilience, risk management or a related discipline.
• Willingness to participate in an out-of-hours emergency response rota.

Why Sandwell Council?

At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.

We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.

We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.

If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at [e-mail].