Residential Support Worker – Trauma-Informed Care

Affinity Staff Limited; Shirley; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible shifts

Training in de-escalation & Safeguard

24/7 recruitment consultant support

Job summary

Affinity Staff Limited is recruiting a Residential Support Worker to join our agency team supporting an established Ofsted-registered children's residential provider in the Solihull area. You will deliver stable routines, therapeutic support, and build trusting relationships with children and young people.

The role offers flexible shifts (day, waking nights, sleep-ins) and opportunities for training in de-escalation, safeguarding, and trauma-informed care.

Qualifications

• Minimum 6-12 months of direct experience working with vulnerable children or young people in residential childcare, youth work, or specialized care settings.
• NVQ / Level 3 Diploma in Residential Childcare (or Level 3 Children and Young People's Workforce) is preferred, or working towards it.
• Strong communication skills, high resilience, and a calm, empathetic manner under pressure.
• Full UK Driving Licence (preferred for transporting young people to appointments and activities).
• Enhanced DBS on the Update Service (or willing to undergo a check).

Responsibilities

• Deliver high-quality, person-centred care in alignment with Ofsted standards and individual therapeutic care plans.
• Build positive, trusting relationships with children and young people to promote emotional well-being and personal growth.
• Support daily routines including education attendance, life skills development, recreational activities, and meal times.
• Proactively manage challenging behaviors using de-escalation techniques and therapeutic care approaches.
• Maintain clear, accurate shift logs, incident reports, and risk assessments.
• Ensure a safe, clean, and nurturing home environment for all residents.

Skills

Strong communication

High resilience

Calm under pressure

Education

NVQ / Level 3 Diploma in Residential Childcare

Level 3 Children and Young People's Workforce

Job description

Affinity Staff Limited is recruiting a Residential Support Worker to join our agency team supporting an established Ofsted-registered children's residential provider in the Solihull area. You will deliver stable routines, therapeutic support, and build trusting relationships with children and young people.

The role offers flexible shifts (day, waking nights, sleep-ins) and opportunities for training in de-escalation, safeguarding, and trauma-informed care.