Residential Support Worker (AWDO-P15242) in Newcastle upon Tyne)

AWD online; Newcastle upon Tyne; Sur place; GBP 22 000 - 26 000; Plein temps

Avantages offerts par ce poste

Annual leave

Birthday day off

Volunteer days

Pension

Healthcare plan

Life assurance

Annual salary review

Refer a friend

Benefits portal discounts

Résumé du poste

AWD online is seeking a Residential Support Worker to assist adults in a structured residential service connected with the criminal justice system. You will help provide a stable environment from arrival through to move-on, working with colleagues and external agencies to support activities, safeguarding and accurate records.

You will contribute to a safe setting and liaise with probation, police, health and housing services to support residents’ needs and reintegration, including practical

Qualifications

• Good numeracy and literacy skills.
• Understanding safeguarding is essential.
• Ability to work independently and as part of a team.
• Shifts include evenings, nights, waking nights and weekends.
• Empathetic and discreet when handling confidential issues.
• Fully mobile within multi-floor properties accessed by stairs.
• Commitment to safeguarding and to Prevent/modern British values.

Responsabilités

• Engage with residents throughout their stay.
• Support structured activity sessions.
• Maintain clear and accurate electronic case records.
• Help maintain a safe, secure and stable environment.
• Collaborate with probation, police, health and housing services.
• Follow organisational procedures and confidentiality requirements.
• Work with colleagues to meet resident needs.
• Carry out basic domestic or cooking duties as required.

Connaissances

Good numeracy and literacy

Safeguarding understanding

Independent and team work

Shift work evenings nights weekends

Empathy and discretion

Mobility in multi-floor properties

Safeguarding commitment

Desirable: residential setting exp

Desirable: youth/young adults work

Desirable: criminal justice knowledge

Description du poste

Residential Support Worker

JOB OVERVIEW

This is an opportunity to make a practical difference in a structured residential service supporting adults involved at varying stages of the criminal justice system. The Residential Support Worker helps provide a stable, secure environment from arrival through to move-on.

Working collaboratively with colleagues and external agencies, the Residential Support Worker supports structured activities, safeguarding and positive behaviour while maintaining accurate electronic case records.

The Residential Support Worker also contributes to a clean, safe setting and works with probation, police, health and housing services to support residents’ needs and reintegration.

DUTIES

• Resident Support: Engage with residents throughout their stay


• Activity Delivery: Support structured sessions that promote positive routines


• Record Keeping: Maintain clear and accurate electronic case records


• Safety Monitoring: Help maintain a safe, secure and stable environment


• Agency Liaison: Work with probation, police, health and housing services


• Policy Compliance: Follow organisational procedures and confidentiality requirements


• Team Working: Collaborate with colleagues to meet resident needs


• Practical Tasks: Carry out basic domestic or cooking duties as required

CANDIDATE REQUIREMENTS

Essential

• Good numeracy and literacy skills


• An understanding of safeguarding


• Able to work independently without guidance as well as within a team


• Able to work shifts covering evenings, nights, waking nights and weekends


• Enthusiastic, imaginative, motivated and committed to working in a challenging environment


• Empathetic, with the tact and discretion to handle confidential and sensitive issues


• Fully mobile within multi-floor properties that are only accessible by stairs


• Commitment to safeguarding young people and vulnerable adults and to the requirements of the Prevent Duty and positive promotion of modern British values

Desirable

• Previous experience of working within a residential setting


• Experience of working with groups or individuals to support, motivate and change behaviour


• Knowledge and experience of work within the criminal justice system

BENEFITS

• 27 days’ annual leave pro rata + birthday day off, with the opportunity to buy additional days


• 2 volunteer days


• Pension – 5% employee and 5% employer contribution


• Healthcare cash plan, including 3 x salary life assurance


• Annual salary review


• Refer a friend scheme


• Free access to an online benefits portal with retail discounts, cycle to work scheme and additional voluntary benefits

This role is subject to an Enhanced DBS check