Residential Support Worker

Action-For-Children; Newport; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Wellbeing day

Training opportunities

Flexible leave options

Employer pension contribution

Blue Light Card discounts

7 weeks paid leave

Job summary

Action for Children in Newport is seeking a caring Residential Support Worker to help create a safe, supportive home for up to four young people aged 4–18 at Ty Ash. You will build meaningful relationships, support with daily routines, and contribute your strengths to a warm, child‑centred team.

The role offers 37 hours weekly permanent employment, with salary £27,000 per year plus up to £2,400 additional earnings from sleep-ins, and a range of staff benefits including wellbeing days, training,

Qualifications

• Experience working with children or young people in a supportive or care‑based setting.
• Ability to stay calm and consistent when situations become unpredictable or emotionally heightened.
• Willingness to work as part of a team, take guidance, and follow established care plans.
• Strong safeguarding awareness, with the confidence to raise concerns appropriately.
• Commitment to learning and development, including working towards required qualifications.

Responsibilities

• Provide lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
• Supporting with taking part in fun activities, learn new skills and work towards independence
• Supporting with personal care, administration of medication and clinical procedures

Skills

Experience with children

Calm under pressure

Team player

Safeguarding awareness

Commitment to learning

Job description

Residential Support Worker

Salary:£27,000per annum plus an opportunity to earn an additional £2,400 per annum based on 4 sleep-ins per month

Location:Newport(local transport links 5 minutes away including train station, bus routes and M4 motorway)

Contract/Hours:Permanent – Full-Time – 37 hours per week

Benefits

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life.
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers

Interviews to be held week commencing 9th November 2026.

Why Action for Children?

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

Find out more about Action for Children here:Action for Childrenand onLinkedIn,Facebookor YouTube to get to know us better.

The difference is what you do. You can learn more about why we do it, by checking outour 'Driven by Love' video.

About the Service

Ty Ash is a nurturing, therapeutic children’s home offering long‑term residential care for up to four young people aged 4–18. Grounded in DDP and relational, trauma‑informed practice, the home provides a calm, emotionally safe environment where trust, connection, and healing are prioritised.

The team specialises in supporting neurodiverse children and those with autism, early childhood trauma, attachment needs, and dysregulated behaviours.

We also believe that caring for young people starts with caring for our staff. Our team is supported to reflect, learn, and grow, with a strong culture of teamwork, open communication, and shared learning. We encourage staff to bring their own passions like music, art, sports, or practical skills into the home, helping young people discover new interests and abilities. With relationships at the heart of our work, we celebrate meaningful progress and create a culture where both young people and staff can thrive.

A bit about the role

We’re looking for a caring and motivated Residential Support Worker to join our team and help create a safe, supportive home for our young people.

As a Residential Support Worker, you’ll build meaningful relationships, and help children feel understood and valued.

Working alongside experienced colleagues, you’ll grow your confidence and skills while contributing your own strengths and interests to the home.

This role is ideal for someone who wants to make a real difference and develop their practice within a warm, child‑centred team.

Howyou’llhelp tocreate brighter futures

• Provide lead case/care planning management, including assessing, reviewing and managing risk.
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
• Supporting with taking part in fun activities, learn new skills and work towards independence
• Supporting with personal care, communication, administration of medication and clinical procedures

Let’stalk about you

• Experience working with children or young people in a supportive or care‑based setting.
• Ability to stay calm and consistent when situations become unpredictable or emotionally heightened.
• Willingness to work as part of a team, take guidance, and follow established care plans.
• Strong safeguarding awareness, with the confidence to raise concerns appropriately.
• Commitment to learning and development, including working towards required qualifications.

Good to know

Diversity,equalityand inclusion

At Action for Children,we'rededicated to building a diverse, inclusive, and authentic workplace. Weactivelyencourageapplications from Black, Asian & Minority Ethnic and disabled candidates as they are under‑representsed within Action for Children. We want to takedeliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Find us onLinkedin,FacebookorYouTube to get to know us better.

Job description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Make a Difference - A Career in Residential Services

Gweithiwr Cymorth Preswyl

Cyflog:£27,000 y flwyddyn ynghyd â chyfle i ennill £2,400 ychwanegol y flwyddyn yn seiliedig ar cyfartaledd o 4 gysgu i mewn y mis

Lleoliad:Casnewydd (cysylltiadau trafnidiaeth lleol 5 munud i ffwrdd gan gynnwys gorsaf drenau, llwybrau bysiau a thraffordd yr M4)

Contract/Oriau:Parhaol – Llawn amser – 37 awr yr wythnos

Buddion

• Dros 7 wythnos o absenoldeb â thâl cynhwysol a’r opsiwn i brynu neu werthu absenoldeb
• Fel rhan o'n hymrwymiad i lesiant staff, byddwch yn derbyn Diwrnod Llesiant blynyddol â thâl i’w defnyddio sut bynnag y dewiswch, gan gefnogi cydbwysedd iach rhwng gwaith a bywyd.
• Hyfforddiant gwych a’r cyfle i ymgymryd â hyfforddiant proffesiynol ar gyfer rhai rolau
• Pecynnau mamolaeth, tadolaeth a mabwysiadu hyblyg