Residential Support Worker

Queen Alexandra Charity (QAC); Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading charity as a Residential Support Worker, supporting students with their independent living skills. You will assist with personal care, healthcare needs, and promote social inclusion while working as part of a dedicated team. Flexibility and a caring attitude are essential for this role.

Qualifications

• Experience supporting teams and planning leisure activities.
• Understanding of the Mental Capacity Act.

Responsibilities

• Support personal care needs of students requiring assistance.
• Administer prescribed medication and support healthcare needs.
• Act as a designated key worker on a 1-1 basis.

Skills

Interpersonal Skills

Teamwork

Communication

Record-keeping

IT Skills

Job description

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Description

To be part of a team of care staff supporting residential students to access the 24-hour curriculum at QAC by working towards set targets to develop students’ independent living skills.

Key Responsibilities

1. Understand and respect individual students’ rights, choices, personal dignity, privacy, and aspirations.
2. Support personal care needs of students requiring assistance dressing, toileting, and washing.
3. Comply with CQC Regulations related to residential care.
4. Administer prescribed medication and homely remedies following QAC’s policies, and act immediately on medication errors.
5. Support students with healthcare needs such as Diabetes and Epilepsy.
6. Assist students with managing emotional and behavioural needs as per positive support plans, with support from the pastoral team.
7. Promote good care practices and contribute to team work through effective communication and attendance at team meetings.
8. Monitor daily support and achievements via the ‘Care Log’ system on Databridge MIS.
9. Contribute to care plans, risk assessments, student reviews, and targets.
10. Act as a designated key worker on a 1-1 basis with the student to achieve their targets.
11. Participate in student progress reviews and transition planning.
12. Communicate with students’ families and college staff regularly.
13. Support students’ leisure activities and promote social inclusion.
14. Maintain accurate record systems complying with regulations.
15. Attend professional supervision and mandatory training.
16. Be flexible with rota requirements, including sleep-ins with additional pay.
17. Work under the guidance of Shift Leaders, Assistant Home Manager, and Home Manager.
18. Familiarize with policies including Health and Safety, Safeguarding, and First Aid.

The above list is indicative; duties may vary to ensure effective service delivery. Flexibility is expected.

Safeguarding Statement

QAC is committed to safeguarding and expects all staff to promote student welfare. Successful applicants will undergo DBS checks and provide references.

Skills, Knowledge, and Expertise

• Excellent interpersonal and teamwork skills.
• Proficient IT skills including MS Word and email.
• Caring, understanding, and nurturing attitude.
• Willingness to develop through training.
• Effective communication with support needs individuals.
• Experience supporting teams and planning leisure activities.
• Knowledge of CQC’s Key Lines of Enquiry, confidentiality, and data protection.
• Flexible approach to job roles.
• Record-keeping skills.
• Understanding of the Mental Capacity Act.