Residential Services Lead – 24/7 Care & Support

Real Life Options Group; Bishopton; In loco; GBP 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days holiday (pro-rata)

Fully accredited training

Employer-contributed pension

Health Cash Plan

Life Cover

Employee Assistance Programme

Discounts via Reward Gateway

Financial Wellbeing Scheme

Refer-a-Friend Bonus

Staff Recognition Programmes

Descrizione del lavoro

Real Life Options is seeking a Service Lead for a 24-hour residential service on Bishopton Road, Stockton. The role involves leading day-to-day operations, ensuring safe, person-centred support, and delivering high-quality care to individuals across shifts.

You will oversee staff recruitment, development and liaise with families and professionals. The post requires strong leadership, commitment to values, and the ability to manage routines, budgets and risk across a busy service.

Competenze

• Demonstrable experience working with vulnerable people and/or individuals with learning disabilities.
• Strong understanding of Person-Centred Care.
• Ability to contribute to effective leadership of a staff team.
• Knowledge of needs relating to learning disabilities, mental health, autism or complex care.
• Skills in supervision, administration and person-centred planning.

Mansioni

• Lead the day-to-day running of a 24-hour residential service.
• Ensure appropriate levels of support are delivered and staff rotas are effectively organised.
• Act as a role model, ensuring services align with organisational values, CQC standards and best practice.
• Support assessment of individuals and development of Person-Centred Plans.
• Ensure care is delivered in a way that promotes dignity, independence and quality of life.
• Oversee medication procedures and ensure safe practice.
• Liaise with families, professionals and external agencies.
• Support individuals with daily living, personal care, household tasks and social activities where required.
• Lead staff recruitment, induction, supervision and ongoing development.
• Promote effective communication through team meetings and staff engagement.
• Monitor attendance, performance and training needs within the team.
• Contribute to budget management and ensure accurate record-keeping.
• Ensure health & safety policies are followed to maintain a safe environment.

Conoscenze

Leadership

Person-centred care

Communication

Staff development

Formazione

QCF Level 3 or equivalent

Descrizione del lavoro

Real Life Options is seeking a Service Lead for a 24-hour residential service on Bishopton Road, Stockton. The role involves leading day-to-day operations, ensuring safe, person-centred support, and delivering high-quality care to individuals across shifts.

You will oversee staff recruitment, development and liaise with families and professionals. The post requires strong leadership, commitment to values, and the ability to manage routines, budgets and risk across a busy service.