Residential Security Service Engineer – Walker Role

Johnson Controls, Inc.

Sunbury-on-Thames

On-site

GBP 28,000 - 38,000

Full time

5 days ago

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Benefits offered by this job

Competitive salary

Overtime

Pension – company match

25 days holiday

Uniform and PPE provided

Training opportunities

Career progression

Staff referral scheme

Job summary

Johnson Controls, Inc. is seeking a Service Engineer to service Security Systems including Intruder Alarms, CCTV and Access Control in the residential market, primarily covering the Central London area.

The role emphasizes timely problem rectification and exceptional customer service as part of a high-performing team. The position is described as a Walker role within the specified region, and a driving license is not required.

Qualifications

Experience within Fire & Security industry.
Ability to lift and climb ladders.
Previous experience working in a customer facing environment.

Responsibilities

Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
Ensuring your time is managed efficiently and jobs are prioritised correctly.
Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.