Residential Security Officer - Days

Thomas Webb Recruitment; Greater London; On-site; GBP 28,000 - 29,000; Full time

Job summary

A leading recruitment agency is seeking a Residential Security Officer (Days) for a large residential development in E14. The role involves ensuring security through monitoring access, conducting patrols, and providing excellent customer service. Successful candidates will need an in-date SIA licence and have experience in high-standard environments. This full-time position offers a competitive salary of £28k - £29k, working 4 on, 4 off, from 8am to 8pm.

Qualifications

• Must hold an in-date SIA Security Guard or Door Supervisor Licence.
• Preferred SIA CCTV license, but not essential.
• Minimum 2 years experience in a security role in a 5 star hotel or residential environment.

Responsibilities

• Monitor entry points to control access.
• Conduct patrols of the development.
• Monitor CCTV cameras for security breaches.
• Respond to security or safety incidents.
• Provide high level customer service.

Skills

SIA Security Guard or Door Supervisor Licence

Exceptional English language skills

Ability to resolve disputes

Strong communication skills

Organised and dependable

Job description

About the job Residential Security Officer - Days

Vacancy: Residential Security Officer (Days)
Location: E14
Salary: £28k - £29k DOE
Hours/Days: 4 on 4 off 8am - 8pm

We are currently recruiting for 2 x Day Residential Security Officer to work at a large, vibrant residential development in E14.

The Day Residential Security Officer will be responsible for the security of a development comprising 3000 apartments, with gym, restaurants and cafes on site. The development also offers residents the use of beautifully landscaped grounds and gardens.

Duties and responsibilities:

The Day Residential Security Officer will be responsible for;

• Access Control: Monitor and control entry points to the residential development, ensuring only authorised persons are allowed access.
• Patrols: Conduct regular patrols of the development, including communal areas, car parks, and external perimeters, to deter and detect any suspicious activities or safety hazards.
• Surveillance: Monitor CCTV cameras to identify any security breaches or incidents and take appropriate action when necessary.
• Incident Response: Respond promptly and effectively to security or safety incidents, including alarms, disturbances, and emergencies, in accordance with established procedures.
• Customer Service: Provide a high level of customer service to residents and visitors, answering queries, giving directions, and ensuring a safe and friendly environment.
• Reporting: Maintain accurate records of incidents, patrols, and any maintenance issues encountered during shifts. Report all issues to the Site Supervisor or Security Manager.
• Health and Safety: Ensure compliance with health and safety regulations, identifying any risks or hazards and reporting them appropriately.
• Emergency Procedures: Be familiar with and implement emergency procedures, including fire evacuation and first aid, if necessary.
• Liaison with Authorities: Work closely with local law enforcement or emergency services when required, providing necessary assistance during investigations or emergencies.
• Key Management: Safeguard and manage the distribution and return of keys for various areas of the development.
• Visitor Management: Oversee visitor sign-in procedures, ensuring all guests are registered, and issue temporary access passes where necessary.
• Maintain Professional Appearance: Ensure that you are presentable at all times, wearing the security uniform and displaying ID badges.

All applicants for this Day Residential Security Officer must meet the following criteria;

• Hold an in-date SIA Security Guard or Door Supervisor Licence
• SIA CCTV license preferred but not essential
• 2 years previous experience working as a security officer in a 5 star hotel or residential environment
• Have exceptional level English language skills
• Be an exceptional communicator
• Be articulate and well spoken
• Have the natural ability to build rapport with residents, contractors, visitors and undesirables to achieve satisfactory outcomes for all parties
• Be able to resolve disputes in a calm and productive manner
• Hold the ability to resolve conflict and deescalate emotive situations
• Be punctual, organised, reliable and dependable

Due to the high volume of applications for this Day Residential Security Officer role, if you have not heard from us within 7 days of your CV submission, your application has been unsuccessful