Residential Sales Ops & Client Experience Coordinator

Knight-Frank; Cirencester; On-site; GBP 23,000 - 32,000; Full time

Job summary

Knight Frank Cirencester is seeking a Business Support Coordinator to join the office with a focus on customer experience, administration and operations. You will support the Office Head and Senior Operations Coordinator, handle inquiries, manage records in our CRM, and assist with reporting and compliance across functions.

Ideal candidates will have 2+ years in similar roles, be proficient in Microsoft Office, detail-oriented, calm under pressure and a strong team player.

Qualifications

• 2+ years in a similar operations, administration or secretarial role preferred.
• Excellent standard of written English, including grammar and spelling.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide support across operations, finance, and admin as needed.
• Maintain office compliance and drive audit pass rate improvements.
• Prepare reports for weekly and monthly meetings and ad hoc requirements.
• Manage diaries and coordinate internal communications and document filing.

Skills

Attention to detail

Written English

Calm under pressure

Team player

Tools

Microsoft Office

Job description

Knight Frank Cirencester is seeking a Business Support Coordinator to join the office with a focus on customer experience, administration and operations. You will support the Office Head and Senior Operations Coordinator, handle inquiries, manage records in our CRM, and assist with reporting and compliance across functions.

Ideal candidates will have 2+ years in similar roles, be proficient in Microsoft Office, detail-oriented, calm under pressure and a strong team player.