Operations & Client Experience Coordinator

Knight Frank; Cirencester; On-site; GBP 23,000 - 29,000; Full time

Job summary

Knight Frank are recruiting a Business Support Coordinator for our Cirencester office. The role reports to the Office Head and supports the Country Residential sales division with customer experience, sales administration, and compliance tasks.

You will manage contacts, property records, and CRM entries, coordinate inquiries, and help drive standard operating procedures across the office. A proactive, detail‑oriented team player will thrive in this busy environment.

Qualifications

• 2+ years’ experience in a similar operations, administration or secretarial role preferred.
• Excellent written English and strong attention to detail.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide exceptional internal and external customer experience in every interaction.
• Coordinate calls and greet clients, collect accurate information, and manage office inboxes.

Skills

Microsoft Office

Administrative support

Customer service

Tools

CRM system

Job description

Knight Frank are recruiting a Business Support Coordinator for our Cirencester office. The role reports to the Office Head and supports the Country Residential sales division with customer experience, sales administration, and compliance tasks.

You will manage contacts, property records, and CRM entries, coordinate inquiries, and help drive standard operating procedures across the office. A proactive, detail‑oriented team player will thrive in this busy environment.