Residential Property Manager (Tech-Enabled Lettings)

Dwelly

Hull and East Yorkshire

On-site

GBP 28,000 - 42,000

Full time

5 days ago
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Job summary

Dwelly in the United Kingdom is seeking a proactive Property Manager to lead the daily operations of a dedicated residential portfolio. You will be the main point of contact between tenants, contractors, and owners, ensuring every home is maintained to the highest standard.

You will work closely with agency teams, be comfortable with change, and drive continuous improvements in service delivery. This role rewards resilience, tech adoption, and a proactive mindset within a fast‑growing real

Qualifications

  • 2–3+ years of experience in operations or customer service.
  • Excellent communication and customer service skills.
  • Experience with UK lettings regulations is a plus.
  • Comfortable with technology adoption and new tools.

Responsibilities

  • Serve as the primary point of contact for a specified property portfolio.
  • Use the Dwelly CRM to manage portfolio activities.
  • Maintain high service levels across maintenance, compliance, move-outs, and inspections.
  • Negotiate with landlords and tenants regarding deposits and references to TDS.
  • Resolve landlord, tenant, and contractor issues promptly and professionally.
  • Ensure portfolio compliance with UK safety legislation and housing standards.
  • Perform other duties as requested by management.

Skills

Communication
Customer service
Ambiguity tolerance
Technology adoption

Tools

CRM software
Property management software

Job description

Dwelly in the United Kingdom is seeking a proactive Property Manager to lead the daily operations of a dedicated residential portfolio. You will be the main point of contact between tenants, contractors, and owners, ensuring every home is maintained to the highest standard.

You will work closely with agency teams, be comfortable with change, and drive continuous improvements in service delivery. This role rewards resilience, tech adoption, and a proactive mindset within a fast‑growing real

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