Residential Property Coordinator

Centrick; Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Enhanced pension scheme

Birthday day off

Mental health support

Sick pay boost

Life assurance

Learning & development / study support

Volunteer day for charity

Benefits platform

Job summary

Centrick in the United Kingdom seeks a proactive Property Administrator to support property managers across residential portfolios. You will handle resident and stakeholder enquiries, raise contractor work orders, coordinate insurance claims and maintain accurate records.

You will monitor workflows, update property systems and provide admin support to ensure smooth portfolio management. The role requires strong organisational skills, customer service focus and proficiency with MS Office and

Qualifications

• Strong administrative and organisational skills alongside attention to detail.
• Customer service excellence and ability to create a strong rapport with residents and clients
• Proficient IT user, able to use MS packages as well as a range of internal systems
• Experience of working in a similar role is desirable

Responsibilities

• Support Property Managers in delivering excellent service across residential portfolios.
• Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records.
• Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests.
• Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management.
• Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations.
• Conduct occasional site visits to build property knowledge and support service delivery.

Skills

Administrative skills

Customer service

MS Office

Record keeping

Communication

Tools

Property management software

Job description

Centrick in the United Kingdom seeks a proactive Property Administrator to support property managers across residential portfolios. You will handle resident and stakeholder enquiries, raise contractor work orders, coordinate insurance claims and maintain accurate records.

You will monitor workflows, update property systems and provide admin support to ensure smooth portfolio management. The role requires strong organisational skills, customer service focus and proficiency with MS Office and