Residential Legal Assistant

Precise Associates; Evesham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated administrative support professional to join their Residential Property Department. This role involves being the first point of contact for clients, providing essential information and quotes regarding legal services. With a focus on client communication and attention to detail, you will play a crucial role in maximizing conversion rates from leads to sales. If you are organized, capable of working independently, and have a basic understanding of property sales processes, this opportunity offers a rewarding environment with a supportive team. Join a firm that values your contributions and offers a comprehensive benefits package.

Benefits

25 days holiday plus Bank Holidays

Qualifications

• Ability to work independently and prioritize workload is essential.
• Basic understanding of sale and purchase processes required.

Responsibilities

• First point of contact for clients, handling inquiries over the phone.
• Provide accurate quotes and information regarding legal services.
• General administration duties and data tracking.

Skills

Client Communication

Attention to Detail

Admin Support

Time Management

Education

Basic Understanding of Property Sales

Job description

Main Purposes

Primarily to work alongside the Residential Property Department, to provide admin support to the head of department. Respond to initial client queries for quotes on sales and purchases. A basic understanding of sale and purchase process and the ability to work independently and prioritise workload is essential for this role. This role is based in the Redditch office.

Key Tasks

1. To be the first point of contact for clients, speaking with prospective clients over the phone.
2. Completing internal forms and tracking of data.
3. Provide clients with information they need regarding legal services within the Residential property Department, and following up to maximise conversion from a lead to a sale.
4. Provide accurate quotes to prospective clients.
5. Communication with clients via email, phone and web queries.
6. General administration duties.
7. To work in a safe and secure manner, with regard to the Health and Safety at Work Act.
8. High level of attention to detail.
9. Opening files and preparing initial onboarding paperwork for clients.
10. To undertake any other reasonable activity requested by the Firm.

Hours: Mon - Fri 09.00 - 17.15
Holiday: 25 days plus Bank Holidays
Salary: Dependent on experience