Residential Concierge

Portico Corporate Reception Management; London; On-site; GBP 31,000; Full time

Job summary

Portico is seeking an experienced Residential Concierge for a luxury residence in White City. The ideal candidate will excel in a fast-paced environment, ensuring high-level service, managing resident requests, and enhancing the living experience in a prestigious setting. This role offers a competitive salary and benefits, along with opportunities for personal and professional development.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for counselling and support

Access to discounts and benefits platform

Training and development opportunities through our Training Academy

Qualifications

• Experience in high-end hotels or residential environments preferred.
• Energetic and committed to 5-star service.
• Detail-oriented with an upbeat personality.

Responsibilities

• Log parcels and assist during residents' events.
• Ensure requests are completed promptly.
• Provide excellent service to residents.

Skills

Detail-oriented

Multitasking

Positive Personality

Customer Service

Job description

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Job Opportunity: Residential Concierge

Portico is seeking an experienced Residential Concierge to join our team on an initial 12-month FTC, located at an iconic media building in White City converted into a luxury residence.

If you have an upbeat and positive personality, this is the perfect place for you! Enjoy greeting residents warmly and helping people at a moment’s notice.

The role requires multitasking ability and a willingness to go the extra mile to exceed residents’ expectations. Responsibilities include logging parcels, assisting during residents’ events, and ensuring requests are completed promptly.

Details:

• Hours: 40 hours/week, shifts from 8am-5pm, Tuesday-Saturday. Flexibility required.
• Salary: £30,015 per annum

Qualifications:

The ideal candidate will be energetic, positive, detail-oriented, and committed to delivering outstanding 5-star service, preferably with experience in high-end hotels or residential environments.

Benefits:

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for counselling and support
• Access to discounts and benefits platform
• Training and development opportunities through our Training Academy