Residential Care Worker

Hillingdon Council; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a compassionate Support Worker to provide high-quality care for individuals with complex health needs. This rewarding role involves empowering service users to achieve their personal goals while ensuring compliance with health standards. You will develop individualized care plans and collaborate with a team of professionals to deliver person-centred support. Join a forward-thinking organization that values employee wellbeing and offers a supportive work environment. If you are dedicated to making a meaningful impact in the lives of others, this opportunity is perfect for you.

Benefits

Flexible Working Hours

Generous Holiday Entitlement

Discounts at Leisure Centres

Cycle Purchase Scheme

Discount on Golf Fees

Local Government Pension Scheme

Mental Health Support

Travel Support

Free Car Parking

Access to Counselling Services

Qualifications

• QCF/Diploma Level 2 in Health & Social Care required.
• 2+ years experience in a similar role essential.

Responsibilities

• Provide tailored support and develop individualised care plans.
• Collaborate with professionals to ensure person-centred care.

Skills

Communication Skills

Empathy

Adaptability

Teamwork

Proactivity

Education

QCF/Diploma Level 2 in Health & Social Care

Job description

About the role

We are looking for a dedicated and compassionate Support Worker to provide high-quality care to individuals with complex health needs and intellectual disabilities. In this rewarding role, you will empower service users to live more independently, achieve their personal goals, and enhance their quality of life. Your work will involve tailored support, developing individualised care plans, facilitating community access, and ensuring compliance with health and safety standards. You will collaborate with professionals, relatives, and other carers to provide person-centred care that meets the diverse needs of service users.

Essential Criteria

The ideal candidate will have:

• Qualifications & Experience: QCF/Diploma Level 2 in Health & Social Care (or equivalent) and at least two years’ experience in a similar role.
• Communication & Teamwork: Strong written and verbal communication skills, ability to write care plans, risk assessments, and work collaboratively with professionals.
• Adaptability & Proactivity: Ability to respond to changing care needs, proactively safeguard residents, and manage incidents effectively.
• Knowledge & Compliance: Understanding of key legislation (Care Act 2014, Mental Capacity Act 2005, Equality Act 2010, DoLS) and commitment to best care practices.
• Empathy & Emotional Intelligence: Sensitivity to service users’ strengths and needs, ensuring a supportive and respectful approach.
• Commitment to Professional Development: Willingness to engage in further qualifications and specialist training in Dementia Care, Autism, and End of Life Care.

This is a fantastic opportunity to grow your career while making a meaningful impact in the lives of individuals with complex needs.

Please note that interviews will be held on the 7th of March.

About us

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Work Life Balance

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full-time staff.
• Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum of 37 days after 10 years of service.

Health & Wellbeing

• Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment.
• Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease

• Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Additional Information
Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.