Residential Care Team Leader – Complex Needs

Dignus Group; Shepshed; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance

Health plan

Referral bonus

Early pay

Pension

EAP

Life assurance

Overtime

Blue Light Card

Training & qualifications

Apprenticeships

Development pathways

Job summary

Dignus Group is seeking a Team Leader to combine hands-on support with leadership responsibilities to deliver high-quality, person-centred care for adults with complex needs.

You'll lead shifts, support daily living, and guide the team to achieve positive outcomes while working with the Registered Manager. The role offers career progression with training and qualifications funded by the employer.

Join a supportive, values-led team and make a real difference.

Qualifications

• Experience supporting adults with complex needs.
• Senior or leadership experience in care.
• Strong communication and decision-making skills.
• Calm, resilient, person-centred approach.
• Knowledge of safeguarding, care planning and risk management.
• Strong record keeping, medication and auditing skills.
• A genuine passion for helping people and teams thrive.
• A Level 3 qualification in Health & Social Care is desirable; training provided.

Responsibilities

• Leading shifts and supporting day-to-day running of the home.
• Supporting adults with daily living, routines, community access, and independence goals.
• Guiding and motivating the team to deliver outcomes.
• Supporting care plans, risk assessments, medication, and record keeping.
• Working with the Registered Manager and Deputy Manager to maintain high standards.
• Providing guidance, support, and direction to Support Workers on shift.
• Delegating tasks and leading by example.
• Supporting staff development and carrying out supervisions when required.
• Deputising for management when needed.
• Ensuring the home remains safe, welcoming, and well managed.
• Managing incidents appropriately and following safeguarding procedures at all times.

Skills

Experience with complex needs

Leadership in care

Communication skills

Decision making

Care planning

Safeguarding knowledge

Medication & auditing

Education

Health & Social Care Level 3

Job description

Dignus Group is seeking a Team Leader to combine hands-on support with leadership responsibilities to deliver high-quality, person-centred care for adults with complex needs.

You'll lead shifts, support daily living, and guide the team to achieve positive outcomes while working with the Registered Manager. The role offers career progression with training and qualifications funded by the employer.

Join a supportive, values-led team and make a real difference.