Lead Care Team for Complex Needs

Dignus Group; Coventry; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday incl. bank holidays

Benenden Health plan

£500 employee referral scheme

Early Pay access

Company pension

EAP wellbeing support

Life assurance 2x annual salary

Overtime opportunities

Blue Light Card discounts

Paid training & qualifications

Fully funded apprenticeships

Career progression

Job summary

Dignus Group is recruiting a Team Leader to deliver high‑quality, person‑centred care for adults with complex needs at our Coventry service. You will lead shifts, support daily living activities, and drive outcomes with a dedicated team in a fast‑paced environment.

You will mentor staff, manage plans and risks, and work closely with the Registered and Deputy Managers to uphold standards. Full-time contract with flexible scheduling and career progression opportunities.

Qualifications

• Experience supporting adults with complex needs.
• Senior support or leadership experience in care.
• Confident in leading shifts and supporting team performance.
• Strong communication and decision‑making skills.
• Calm, resilient and person‑centred approach.
• Good knowledge of safeguarding, care planning and risk management.
• Strong record keeping, medication, and auditing skills.
• Proactive attitude with the confidence to take ownership.
• Genuine passion for helping people and teams thrive.
• A Level 3 qualification in Health & Social Care is desirable.

Responsibilities

• Leading shifts and supporting the day‑to‑day running of the home.
• Supporting adults with daily living, routines, community access, and independence goals.
• Guiding and motivating the team to deliver the best possible outcomes.
• Supporting care plans, risk assessments, medication, and record keeping.
• Working closely with the Registered Manager and Deputy Manager to maintain high standards.
• Providing guidance, support, and direction to Support Workers on shift.
• Delegating tasks and leading by example.
• Supporting staff development and carrying out supervisions when required.
• Deputising for management when needed.
• Ensuring the home remains safe, welcoming, and well managed.
• Managing incidents appropriately and following safeguarding procedures at all times.

Skills

Team leadership

Shift leadership

Communication

Decision making

Safeguarding knowledge

Record keeping

Care planning understanding

Mentoring staff

Education

Health & Social Care Level 3

Job description

Dignus Group is recruiting a Team Leader to deliver high‑quality, person‑centred care for adults with complex needs at our Coventry service. You will lead shifts, support daily living activities, and drive outcomes with a dedicated team in a fast‑paced environment.

You will mentor staff, manage plans and risks, and work closely with the Registered and Deputy Managers to uphold standards. Full-time contract with flexible scheduling and career progression opportunities.