Resident Support & Activities Coordinator

Sanctuary Group; Rye Foreign; On-site; GBP 17,000 - 20,000; Part time

Benefits offered by this job

33 days annual leave pro rata (rising)

Occupational sick pay

Contributory pension scheme

Company-funded training

Flexible working options

Job summary

Sanctuary Group’s Retirement Community at St Bartholomews Court, Playden, Rye, TN31 7SQ, is seeking a Customer Supporter on a 24-hour-per-week contract, offering £13.89 per hour. You will welcome residents, provide front-of-house reception support, and help create activities reflecting personal interests to promote wellbeing.

The role requires strong interpersonal and customer care skills, ability to prioritise tasks, basic Word/Excel, and NVQ Level 2 in Health and Social Care (or willingness to

Qualifications

• NVQ Level 2 in Health and Social Care, or willingness to work towards it.
• Strong interpersonal and customer care skills.
• Ability to develop and lead activities that involve and inspire customers.
• Basic Microsoft Word and Excel knowledge.
• This role may require weekend working, so a flexible approach is required.

Responsibilities

• Welcome customers and provide front of house reception support
• Create engaging individual and group activities that reflect personal interests
• Promote and review activities to help customers achieve their goals
• Support customers to connect with and feel part of their local community
• Enable customers to continue to live life on their terms

Skills

Reception front of house

Interpersonal skills

Customer care

Task prioritisation

Microsoft Word/Excel

Education

NVQ Level 2 Health and Social Care

Tools

Microsoft Word

Microsoft Excel

Job description

Sanctuary Group’s Retirement Community at St Bartholomews Court, Playden, Rye, TN31 7SQ, is seeking a Customer Supporter on a 24-hour-per-week contract, offering £13.89 per hour. You will welcome residents, provide front-of-house reception support, and help create activities reflecting personal interests to promote wellbeing.

The role requires strong interpersonal and customer care skills, ability to prioritise tasks, basic Word/Excel, and NVQ Level 2 in Health and Social Care (or willingness to