Resident Experience & Activities Coordinator

Sanctuary Group; Rye Foreign; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

33 days annual leave pro rata

Occupational sick pay

Contributory pension

Discounts & rewards

Health & well-being plans

Learning & development opportunities

Job summary

Sanctuary Group’s retirement community at St Bartholomews Court, 2 Kiln Drive, Playden, Rye, TN31 7SQ is seeking a Customer Support role. You will welcome residents, assist with front of house duties, and help plan engaging activities that reflect residents\' interests.

We value compassionate, community-focused team players who can prioritise tasks, with basic Word/Excel skills and a willingness to pursue NVQ Level 2 in Health and Social Care.

Qualifications

• Interpersonal skills and customer care abilities.
• Basic MS Word and Excel knowledge.
• Willingness to pursue NVQ Level 2 in Health & Social Care.

Responsibilities

• Welcome customers and provide front of house reception.
• Create and lead activities reflecting personal interests.
• Promote activities to help residents reach goals.
• Help residents connect with their local community.
• Support residents to live life on their terms.

Skills

Interpersonal skills

Customer care

Organisational skills

MS Word

MS Excel

Weekend work

Education

NVQ2 Health & Social Care

Job description

Sanctuary Group’s retirement community at St Bartholomews Court, 2 Kiln Drive, Playden, Rye, TN31 7SQ is seeking a Customer Support role. You will welcome residents, assist with front of house duties, and help plan engaging activities that reflect residents\' interests.

We value compassionate, community-focused team players who can prioritise tasks, with basic Word/Excel skills and a willingness to pursue NVQ Level 2 in Health and Social Care.