Resident Services & Facilities Manager (Part-Time)

Clarion Housing Association; Borehamwood; On-site; GBP 25,000 - 32,000; Part time

Job summary

Clarion Housing Association seeks an organised part-time role at Organ Hall, Borehamwood. The post supports residents of Over 55s housing schemes, managing building access and security as a key-holder while coordinating with internal teams to deliver services and maintain safety.

Excellent communication and time management are essential. The role requires flexibility and composure under pressure, with IT skills to support housing management tasks across schemes in the region.

Qualifications

• Excellent customer care and communication skills.
• Ability to manage access to a building for residents, contractors and visitors.
• Strong time management skills and the ability to prioritise workload.

Responsibilities

• Manage access to the building for residents, contractors and visitors.
• Act as a key-holder ensuring security of communal areas and facilities.
• Be the first point of contact for residents and work with internal teams to deliver services.
• Stay flexible, calm under pressure and respond to emergencies.
• Use IT systems to support housing/building management tasks.

Skills

Customer care

Communication

Time management

Flexibility

Calm under pressure

IT skills

Tools

Facilities management software

Building access systems

Job description

Clarion Housing Association seeks an organised part-time role at Organ Hall, Borehamwood. The post supports residents of Over 55s housing schemes, managing building access and security as a key-holder while coordinating with internal teams to deliver services and maintain safety.

Excellent communication and time management are essential. The role requires flexibility and composure under pressure, with IT skills to support housing management tasks across schemes in the region.