Resident Services Administrator (Neighborhoods)

Allscreens Nationwide Ltd; Croydon; On-site; GBP 21,000 - 27,000; Full time

Job summary

Croydon Churches Housing Association (ccha) is seeking a caring administrator to join the Neighbourhood Services team in Croydon. This full-time role (35 hours per week) focuses on providing high-quality administrative support to the Neighbourhood Services Manager and team.

As the first point of contact for residents, you'll ensure excellent customer service, handle a variety of tasks with attention to diversity and equality, and adapt to changing priorities.

Qualifications

• Must be a caring administrator with robust administrative support.
• Emotionally resilient and able to multi-task.
• Able to work with residents and colleagues at multiple levels.
• Flexible approach to changing priorities and sound judgement.
• Full-time role: 35 hours per week.

Responsibilities

• Join the Neighbourhood Services team in Croydon to provide administrative support to the Neighbourhood Services Manager and the Neighbourhoods team.
• Be the first point of contact for residents and provide robust administrative support to help deliver excellent customer experience.
• Demonstrate commitment to excellent customer standards, service delivery, equality and diversity.

Skills

Full-time hours

Emotionally resilient

Teamwork

Multi-tasking

Sound judgement

Ownership

Flexible

Driving license

Job description

Croydon Churches Housing Association (ccha) is seeking a caring administrator to join the Neighbourhood Services team in Croydon. This full-time role (35 hours per week) focuses on providing high-quality administrative support to the Neighbourhood Services Manager and team.

As the first point of contact for residents, you'll ensure excellent customer service, handle a variety of tasks with attention to diversity and equality, and adapt to changing priorities.