Community Nursing Administrative Coordinator

Croydon Health Services; London Borough of Croydon; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Croydon Health Services NHS Trust is seeking a Community Clerical Officer to provide essential administrative support to the Community Nursing Teams. The role involves managing patient records, nursing caseloads and data systems, and handling calls, emails and messages with a focus on timely, accurate service delivery.

You will support workforce administration, prepare meeting documents, take minutes and produce reports, while improving office processes using Excel and other digital platforms.

Formación

• Administrative and clerical support skills with accuracy and attention to detail.
• Experience handling patient records and data systems.
• Strong communication skills for calls, emails and liaising with internal and external teams.
• Proficiency with Excel and other digital platforms for reporting and processes.
• Ability to work independently under supervision and within a multidisciplinary team.

Responsabilidades

• Provide comprehensive administrative and clerical support to the Community Nursing Teams.
• Manage patient records, nursing caseloads and data systems, ensuring information is up to date.
• Handle telephone calls, emails and messages, prioritising urgent enquiries and liaising with patients and external agencies.
• Support workforce administration, including booking agency and bank staff shifts.
• Prepare meeting documentation, take minutes and distribute reports, letters and correspondence.
• Produce reports and maintain effective filing, scanning and document management systems.
• Assist in improving administrative processes and office systems, including Excel and digital tools.
• Support the Cluster Matron and wider team with day-to-day operational running of the service.
• May be asked to undertake other reasonable duties.

Descripción del empleo

Croydon Health Services NHS Trust is seeking a Community Clerical Officer to provide essential administrative support to the Community Nursing Teams. The role involves managing patient records, nursing caseloads and data systems, and handling calls, emails and messages with a focus on timely, accurate service delivery.

You will support workforce administration, prepare meeting documents, take minutes and produce reports, while improving office processes using Excel and other digital platforms.