Neighbourhoods Administrator

Allscreens Nationwide Ltd; Croydon; On-site; GBP 21,000 - 27,000; Full time

Job summary

Croydon Churches Housing Association (ccha) is seeking a caring administrator to join the Neighbourhood Services team in Croydon. This full-time role (35 hours per week) focuses on providing high-quality administrative support to the Neighbourhood Services Manager and team.

As the first point of contact for residents, you'll ensure excellent customer service, handle a variety of tasks with attention to diversity and equality, and adapt to changing priorities.

Qualifications

• Must be a caring administrator with robust administrative support.
• Emotionally resilient and able to multi-task.
• Able to work with residents and colleagues at multiple levels.
• Flexible approach to changing priorities and sound judgement.
• Full-time role: 35 hours per week.

Responsibilities

• Join the Neighbourhood Services team in Croydon to provide administrative support to the Neighbourhood Services Manager and the Neighbourhoods team.
• Be the first point of contact for residents and provide robust administrative support to help deliver excellent customer experience.
• Demonstrate commitment to excellent customer standards, service delivery, equality and diversity.

Skills

Full-time hours

Emotionally resilient

Teamwork

Multi-tasking

Sound judgement

Ownership

Flexible

Driving license

Job description

Are you a caring administrator wanting to make a difference to our residents?

Then this is the role for you!

• Full time: 35 hours per week
• Emotionally resilient.
• Work well with others at a variety of levels.
• Ability to multi-task.
• Confidence to apply sound judgement and decisions.
• Accountable - taking ownership of your work.
• Flexible approach to changing priorities.
• Driving license

We have an exciting opportunity to join our Neighbourhood Services team based in Croydon, to provide administrative support to the Neighbourhood Services Manager and the Neighbourhoods team.

Reporting to the Neighbourhoods Manager, you will be the first point of contact for our residents whilst providing robust administrative support to the Neighbourhood Services team to help us achieve an excellent customer experience.

An excellent administrator, you will be able to demonstrate a commitment to excellent customer standards, service delivery, equality and diversity.

Please read full role profile on Working for us - Croydon Churches Housing Association - (ccha.biz)

As a small housing association with big goals, we employ just over 50 members of staff and look after over 1600 homes of mixed tenure across 3 boroughs Croydon, Bromley and Sutton.

ccha is an equal opportunities employer. If you need any assistance please contact [e-mail]

Please note, correspondence regarding your application form will come from either of the email addresses [e-mail] or [e-mail].

South London and Maudsley NHS Foundation Trust