Resident Safety & Wellbeing Liaison

Gold Care Homes; Greenham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive rates of pay

Refer a friend scheme

Paid annual leave

Friendly teams

Career progression opportunities

Job summary

Lynwood Village in Ascot is a retirement community designed for individuals aged 65 and over. Gold Care Homes seeks a dedicated team member to deliver person‑centred support and help residents live independently, safely and securely within the village.

The role involves responding to emergencies as first responder, updating records, and participating in quality assurance programmes. You will maintain welfare checks, assist reception, and ensure safe, up‑to‑date first aid and fire safety

Qualifications

• To deliver person centred support services to meet residents’ personal, social and emotional care needs ensuring their involvement in all aspects of their well-being.
• To participate in social interaction with residents.
• To update records as directed by the line manager and in-line with Gold Care Homes ’s policies and procedures.
• To participate in the implementation of quality assurance programmes within the service the post holder operates.
• To raise awareness and understanding of Gold Care Homes ’s services with external Health Care and other agencies and ensure residents are aware of the range of care and other support services which may be available to them.
• To maintain an information service library that is available for and accessible to residents.
• To conduct welfare checks as required of residents, in-line with the procedure of the service in which the post holder operates and contact appropriate Next of Kin (NOK)/Power of Attorney (PoA) and/or professionals when required to ensure residents’ health, safety and well-being is maintained.
• Support reception services as required to ensure excellent resident services at all times.
• To respond to emergencies and undertake the role of incident manager as required in the absence of any other senior managers
• · To ensure Warden Call testing is completed, logged and saved and any faults reported.
• · To maintain and update PEEP information log for the fire safety bag.
• · To update and maintain first aid kits within the village – advise if items need ordering.

Responsibilities

• Deliver person-centred support to meet residents’ personal, social and emotional care needs.
• Participate in social interaction with residents.
• Update records in line with policies.
• Contribute to quality assurance programmes.
• Raise awareness of services with external agencies and residents.
• Maintain an information library accessible to residents.
• Conduct welfare checks and contact NOK/PoA or professionals as needed.
• Support reception to ensure excellent resident services.
• Respond to emergencies and act as incident manager when required.
• Ensure Warden Call testing is logged and faults reported.
• Maintain PEEP logs for the fire safety bag.
• Update and maintain first aid kits and advise on items to reorder.

Job description

Lynwood Village in Ascot is a retirement community designed for individuals aged 65 and over. Gold Care Homes seeks a dedicated team member to deliver person‑centred support and help residents live independently, safely and securely within the village.

The role involves responding to emergencies as first responder, updating records, and participating in quality assurance programmes. You will maintain welfare checks, assist reception, and ensure safe, up‑to‑date first aid and fire safety