Resident Manager

Add Property; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Resident Manager to ensure high-quality living experiences in residential and commercial buildings. This role involves leading concierge and security teams, overseeing resident journeys, and managing contracts and compliance. The ideal candidate will have proven experience in property management, strong organizational skills, and a passion for delivering exceptional service. Join a dynamic and growing organization that values leadership and community engagement, offering excellent career progression and a vibrant work environment.

Benefits

22 days Annual Leave + Bank Holidays

Private Medical Cover

Free Onsite Parking

Excellent Career Progression Routes

Opportunity to Work for a Leading Company

Qualifications

• Proven experience as a Resident Manager or similar role.
• Demonstrated ability to manage large-scale residential estates.

Responsibilities

• Provide leadership to concierge and security teams.
• Oversee the entire resident journey from move-in.
• Plan community events to foster a vibrant environment.

Skills

Property Management Experience

Leadership Skills

Organizational Skills

Attention to Detail

Time Management

Job description

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This range is provided by Add Property. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are currently recruiting for an award-winning Property Management company for the role of Resident Manager. This is an excellent opportunity to join a leading organisation that ensures residential and commercial buildings run smoothly, remain well-maintained, and provide residents with a seamless, high-quality living experience.

What you’ll be doing:

• Provide leadership and direction to concierge, security, and amenities teams to ensure exceptional service delivery
• Oversee the entire resident journey from move-in, creating a seamless and positive living experience
• Plan and execute community events and engagement initiatives to foster a vibrant residential environment
• Support estate mobilisation while managing contracts, compliance, and operational risk
• Oversee team recruitment, training, performance management, and payroll administration
• Collaborate with contractors and key stakeholders to maintain high service standards across the estate

Main Skills/ Requirements:

• Proven experience as a Resident Manager, Block Manager, or similar role within property management
• Demonstrated ability to manage large-scale residential estates with multiple teams and stakeholders
• Highly organised with strong attention to detail and excellent time management skills
• Holds a full, clean UK driving licence - this is a mandatory requirement for the role

How you’ll be rewarded:

• 22 days Annual Leave + Bank Holidays and your birthday off!
• Private Medical cover
• Free onsite parking
• Excellent career progression routes
• Opportunity to work for one of the leading UK Management services companies
• Exposure to a dynamic and fast-paced industry

This is an excellent opportunity for an experienced Resident Manager to join a continuously growing company that are driven towards success!

For further information on this Resident Manager position, apply below!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying you are confirming you are happy to be added to the Add Property mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Project Management, and Customer Service

• Industries

  Real Estate and Facilities Services

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