Resident Liaison & Refurbishment Coordinator

United Infrastructure Group; Swindon; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

23 days holiday per year

Car allowance

Referral scheme (£2,000)

Annual training budget

Job summary

United Infrastructure Group, via PiLON, is seeking a proactive Resident Liaison Officer to be the primary link between residents and the project team, ensuring smooth refurbishment processes in Swindon and surrounding areas.

The role requires excellent communication, customer service skills, and a driving licence with access to a vehicle. DBS check is mandatory, with a competitive salary and a car allowance on top.

Qualifications

• Valid driving licence and access to own vehicle.

Responsibilities

• Communicate with residents to organise property visits.
• Regularly visit residents' homes to survey refurbishment needs.
• Minimise disruptions and ensure projects progress on time.
• Collaborate with site team to align work with timelines.
• Handle complaints professionally and promptly.
• Maintain project trackers and update progress.

Skills

Driving licence

Customer focus

Communication skills

Organised

IT literacy

Tools

Microsoft Office

Job description

United Infrastructure Group, via PiLON, is seeking a proactive Resident Liaison Officer to be the primary link between residents and the project team, ensuring smooth refurbishment processes in Swindon and surrounding areas.

The role requires excellent communication, customer service skills, and a driving licence with access to a vehicle. DBS check is mandatory, with a competitive salary and a car allowance on top.