Resident Liaison Officer

Build Recruitment; Willesden; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Car allowance (£4,560)

Temp-to-perm opportunity

Job summary

Build Recruitment is seeking an experienced Resident Liaison Officer to support a kitchen and bathroom refurbishment programme across NW10 and surrounding areas. You will be the main contact for residents during the works and coordinate access with tenants and site teams.

This temp-to-perm role offers a starting salary with a £4,560 car allowance and requires strong communication and organisational skills, plus a full UK driving licence for smooth delivery and positive resident relations.

Qualifications

• Experience as a Resident Liaison Officer within social housing or planned works.
• Experience on kitchen and bathroom programmes is advantageous.
• Excellent communication and organisational skills.

Responsibilities

• Act as the main point of contact for residents throughout the works.
• Coordinate access and appointments with tenants and site teams.
• Keep residents informed of project progress and any potential disruption.
• Handle resident queries and resolve issues professionally.
• Build positive relationships with residents, contractors and clients.
• Support the smooth delivery of the works programme.

Skills

Communication

Organisational skills

Driving licence

Job description

Resident Liaison Officer (RLO) - Kitchen & Bathroom Works

Location: NW10 and surrounding areas

Salary: £32,000-£34,000 £4,560 car allowance

Contract: Temp-to-Perm

Start: Immediate

We are currently looking for an experienced Resident Liaison Officer to join a kitchen and bathroom contract covering NW10 and the surrounding areas.

This is a temp-to-perm opportunity, ideal for someone with experience in social housing, planned maintenance or kitchen and bathroom refurbishment projects.

Key Responsibilities:

• Act as the main point of contact for residents throughout the works.
• Coordinate access and appointments with tenants and site teams.
• Keep residents informed of project progress and any potential disruption.
• Handle resident queries and resolve issues professionally.
• Build positive relationships with residents, contractors and clients.
• Support the smooth delivery of the works programme.

Requirements:

• Previous experience as a Resident Liaison Officer within social housing or planned works.
• Experience working on kitchen and bathroom programmes would be advantageous.
• Excellent communication and organisational skills.
• Full UK driving licence and access to your own vehicle.

What's on offer?

• Permanent salary of £32,000-£34,000, depending on experience.
• £4,560 annual car allowance.
• Temp-to-perm opportunity with an immediate start available.
• Opportunity to join an established team on an ongoing refurbishment programme.