Resident Liaison Officer

Iris Recruitment; Nottingham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Profit Share

Discretionary Annual Bonus

Enhanced Pension Plan

Private Health Insurance

Life Assurance & Accident Cover

Share Save

Enhanced Maternity & Paternity Pay

Work Perks Discounts & Vouchers

Buy & Sell Holiday Schemes

Cycle to Work

Volunteering (2 days paid)

Learning & Development Opportunities

Loyalty & Values Awards

Funded Professional Subscription

Car or Car Allowance

Job summary

Morgan Sindall Property Services is seeking an experienced Resident Liaison Officer to join our Planned team in Colchester and the Home Counties. You will be the main contact for residents, coordinate with stakeholders and construction teams, and deliver high-quality liaison and admin support.

The role requires experience in a similar setting, willingness to travel between Milton Keynes, Colchester and Welwyn Garden City, and a valid UK driving licence.

Qualifications

• Experience as a Resident Liaison Officer or with a main contractor is required.
• Experience in a social housing environment is advantageous.
• Experience with EasyBOP construction software is beneficial but not essential.
• Must live within a reasonable distance of Milton Keynes area and be willing to travel between Milton Keynes, Colchester and Welwyn Garden City; hold a clean UK driving licence for at least 12 months.

Responsibilities

• Act as the primary point of contact between residents, project stakeholders and the construction team.
• Foster positive relationships with residents, address concerns and ensure needs are met.
• Provide first-class liaison and administrative support to the project team.

Skills

Resident Liaison Officer experience

Main contractor experience

Social housing experience

Driving licence

Tools

EasyBOP construction software

Job description

Salary: £30,000 - £35,000 (depending on experience) + Benefits + Car / Car Allowance

Colchester and Home Counties, CO1

Permanent – Full Time – 40 hours per week

Looking to make a real difference to residents while building your career with one of the UK's leading property services providers? We're looking for an experienced Resident Liaison Officer to join our Planned team in Colchester and the Home Counties.

About the Role

As a Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.

Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.

About You

You will have experience as a Resident Liaison Officer or experience working with a main contractor. It would also be advantageous to have experience within a social housing environment.

Experience of EasyBOP construction software would be beneficial but is not essential.

You must live within reasonable distance of the Milton Keynes area and be willing to travel between Milton Keynes, Colchester and Welwyn Garden City and hold a clean full UK driving licence for a minimum of 12 months.

• Profit Share Discretionary Annual Bonus Scheme
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

Morgan Sindall are proud to support the resettlement of armed forces personnel

About YouYou will have experience as a Resident Liaison Officer or experience working with a main contractor. It would also be advantageous to have experience within a social housing environment.Experience of EasyBOP construction software would be beneficial but is not essential.You must live within reasonable distance of the Milton Keynes area and be willing to travel between Milton Keynes, Colchester and Welwyn Garden City and hold a clean full UK driving licence for a minimum of 12 months.