Resident Liaison & Community Engagement Lead

United Infrastructure; Nottingham; On-site; Confidential; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for career progression

Immediate interview for qualified candidates

Job summary

A leading construction and infrastructure firm in the UK is looking for a Resident Liaison Officer. You will engage with residents in the South London region, ensuring effective communication regarding works and providing aftercare. The ideal candidate has experience in community engagement within maintenance or asset management. This role offers a competitive salary and opportunities for career progression.

Qualifications

• Experience in a contractor or client-side resident liaison/community engagement role.
• Understanding of planned/reactive maintenance or asset management.
• Ability to manage difficult situations discreetly and respectfully.

Responsibilities

• Serve as a point of contact for customers and engage through various means.
• Communicate works processes and updates to residents.
• Coordinate the handover of keys and ensure satisfactory completion of works.

Skills

Excellent communication

Stakeholder management

Resilience under pressure

Job description

A leading construction and infrastructure firm in the UK is looking for a Resident Liaison Officer. You will engage with residents in the South London region, ensuring effective communication regarding works and providing aftercare. The ideal candidate has experience in community engagement within maintenance or asset management. This role offers a competitive salary and opportunities for career progression.