Resident Influence & Engagement Lead (12‑Month FTC)

East End Homes; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

East End Homes is looking for a Senior Resident Involvement Officer on a 12-month full-time contract. This pivotal role focuses on leading resident engagement activities and supporting the delivery of the Resident Influence Strategy.

Responsibilities include managing relationships with residents, stakeholders and ensuring governance within resident engagement. A background in housing or community engagement is essential.

If you are passionate about community development and improving resident outcomes, we encourage you to apply.

Qualifications

• Proven experience in resident engagement or community participation.
• Experience delivering resident engagement strategies to improve satisfaction.
• Strong understanding of housing Consumer Standards.

Responsibilities

• Lead resident engagement activities and manage the Resident Influence Strategy.
• Support the establishment of resident-led groups and committees.
• Build effective relationships with residents and stakeholders.

Skills

Resident engagement principles

Project management

Communication skills

Budget management

Facilitation skills

Education

Degree level education or equivalent experience

Qualification in Housing or Community Development

Job description

East End Homes is looking for a Senior Resident Involvement Officer on a 12-month full-time contract. This pivotal role focuses on leading resident engagement activities and supporting the delivery of the Resident Influence Strategy.

Responsibilities include managing relationships with residents, stakeholders and ensuring governance within resident engagement. A background in housing or community engagement is essential.

If you are passionate about community development and improving resident outcomes, we encourage you to apply.