Resident Hospitality & Housekeeping Assistant

St Monica Trust; West of England; Sur place; GBP 25 000 - 31 000; Plein temps

Avantages offerts par ce poste

Free uniform

Free parking

Subsidised meals

Cycle to Work

Employee Assistance Programme

Résumé du poste

St Monica Trust is seeking a Resident Support Assistant in a Bristol-based charity role. You will deliver hospitality, housekeeping and catering support to residents in our care homes, creating a warm, home-like atmosphere and ensuring high standards of cleanliness and comfort.

The position focuses on resident wellbeing and a welcoming environment rather than direct care, with a rolling rota including some weekend shifts to maintain dining and communal areas.

Qualifications

• Confident with IT and using standard programs (Word, Outlook).
• Understanding of basic food preparation and cleaning techniques.
• Appreciation of older people in a care setting and related issues.
• Knowledge of basic health and security rules.
• Knowledge of customer service principles.

Responsabilités

• Deliver holistic, person-centred hospitality, housekeeping and catering support to residents.
• Maintain high hygiene standards per health, safety and food hygiene rules and policies.
• Ensure room checks, lounge readiness and cleanliness, including laundry sorting.
• Meet residents’ needs and collaborate with care home teams.
• Create welcoming lounge areas for residents and visitors when applicable.

Connaissances

IT literacy

Food prep basics

Empathy for older people

Health and safety knowledge

Customer service principles

Formation

GCSE or equivalent

Food Hygiene Level 1/2

Healthcare Cleaning Level 2

Outils

Microsoft 365

Video calls (FaceTime/Zoom)

Description du poste

St Monica Trust is seeking a Resident Support Assistant in a Bristol-based charity role. You will deliver hospitality, housekeeping and catering support to residents in our care homes, creating a warm, home-like atmosphere and ensuring high standards of cleanliness and comfort.

The position focuses on resident wellbeing and a welcoming environment rather than direct care, with a rolling rota including some weekend shifts to maintain dining and communal areas.