Resident Hospitality & Housekeeping Assistant

St Monica Trust; Cote; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension

23 days holiday plus bank holidays

Free uniform

Free parking

Subsidised meals

Employee Assistance Programme

Cycle to Work

Job summary

St Monica Trust, a Bristol-based charity with over 100 years of experience, seeks a Resident Support Assistant to enhance residents’ day-to-day experience through welcoming hospitality and housekeeping support in our care homes.

This role focuses on creating a warm, home-like environment, coordinating with care teams, and ensuring cleanliness and readiness of lounge and dining areas while supporting residents with conversation and friendly service.

Qualifications

• Confident with IT and standard office programs (Word, Outlook, etc).
• Understanding of basic food prep and cleaning techniques.
• Knowledge of basic health and safety rules.
• Appreciation of caring for older people in a care setting.

Responsibilities

• Deliver holistic, person-centred hospitality, housekeeping and catering support.
• Maintain high hygiene standards compliant with health and safety and food hygiene legislation.
• Prepare dining areas and serve meals; assist with housekeeping and laundry as needed.
• Engage with residents to create a welcoming, home-like environment.

Skills

IT literacy

Basic food preparation

Health & safety knowledge

Customer service

Microsoft 365

Education

GCSE or equivalent

Level 1/2 Food Hygiene (or equivalent)

Level 2 Healthcare Cleaning (or equivalent)

Tools

Microsoft 365

Video call tools (Facetime/Zoom)

Job description

St Monica Trust, a Bristol-based charity with over 100 years of experience, seeks a Resident Support Assistant to enhance residents’ day-to-day experience through welcoming hospitality and housekeeping support in our care homes.

This role focuses on creating a warm, home-like environment, coordinating with care teams, and ensuring cleanliness and readiness of lounge and dining areas while supporting residents with conversation and friendly service.