Resident-Focused Admin Assistant | Front Desk & Support

Barchester Healthcare; Malvern Hills; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Training and development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Employer Pension contributions

Job summary

Barchester Healthcare in Malvern Hills is seeking an Admin Assistant to support daily operations with friendly, efficient administration. You’ll answer calls, manage files, greet visitors and assist managers to keep things running smoothly.

You’ll engage with residents and families, help organise tours for prospective clients, and contribute to a welcoming, vibrant environment. Multip-tasking, good computer skills and a personable manner are valued.

Qualifications

• Ability to multi-task across admin tasks.
• Good computer skills with basic software handling.
• Confident telephone manner for callers and visitors.
• People person who shows genuine interest in residents and families.

Responsibilities

• Answer the phone and direct calls as needed.
• Handle files and maintain organised records.
• Support managers with administrative tasks.
• Meet and greet visitors and guide tours for prospected clients and families.
• Engage with residents to help create a welcoming environment.

Skills

Multi-tasking

Computer skills

Telephone manner

People person

Job description

Barchester Healthcare in Malvern Hills is seeking an Admin Assistant to support daily operations with friendly, efficient administration. You’ll answer calls, manage files, greet visitors and assist managers to keep things running smoothly.

You’ll engage with residents and families, help organise tours for prospective clients, and contribute to a welcoming, vibrant environment. Multip-tasking, good computer skills and a personable manner are valued.