Resident-Focused Admin Assistant | Care Home Front Desk

Barchester Healthcare; Bracknell; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Free training and development for all

Wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month rewards

Long Service Awards

Job summary

Barchester Healthcare is seeking an Admin Assistant for a care home in the Bracknell area. You will answer phones, manage files, and support managers to ensure smooth daily operations.

You will also meet visitors, engage with residents, and show prospective clients around to illustrate what makes the home special. The role emphasizes a friendly, people-centered approach, with opportunities to develop skills through in-house courses and training, contributing to a vibrant and supportive

Qualifications

• Ability to multi-task across varied admin duties
• Good general computer skills for data entry and record keeping
• Confident telephone manner for handling enquiries
• People-focused approach to residents and families

Responsibilities

• Answer the phone and take messages or redirect calls
• Handle and file documents and maintain organised records
• Support managers with administrative tasks and scheduling
• Meet and greet visitors and direct them as needed
• Engage with residents and families to create a welcoming environment
• Show prospective clients and their families around the home

Skills

Multi-tasking

Computer skills

Telephone manner

People skills

Job description

Barchester Healthcare is seeking an Admin Assistant for a care home in the Bracknell area. You will answer phones, manage files, and support managers to ensure smooth daily operations.

You will also meet visitors, engage with residents, and show prospective clients around to illustrate what makes the home special. The role emphasizes a friendly, people-centered approach, with opportunities to develop skills through in-house courses and training, contributing to a vibrant and supportive