Resident Experience & Leasing Specialist

Greystar Worldwide, LLC; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Greystar Worldwide, LLC is seeking a Leasing Associate in Greater London to drive daily operations, marketing, maintenance coordination, and tenancy administration to deliver an outstanding resident experience.

You will build relationships with contractors and third parties, handle viewings, contract documents, payments, move-ins, and respond to inquiries to exceed resident expectations.

Qualifications

• Experience in sales or leasing within hospitality or property sectors.
• Excellent customer service and communication skills.
• Proficient with Microsoft Office and property operations software.

Responsibilities

• Conducts sales and leasing activities including viewings and follow-ups.
• Plans daily activities to achieve leasing targets.
• Coordinates with contractors and tenants to ensure resident satisfaction.
• Manages applications, documents and payments.
• Delivers front-of-house customer service.

Skills

Sales experience

Customer service

English fluency

Microsoft Office

Education

General education

Tools

Property management software

Excel / Outlook

Job description

Greystar Worldwide, LLC is seeking a Leasing Associate in Greater London to drive daily operations, marketing, maintenance coordination, and tenancy administration to deliver an outstanding resident experience.

You will build relationships with contractors and third parties, handle viewings, contract documents, payments, move-ins, and respond to inquiries to exceed resident expectations.