Leasing Specialist: Drive Resident Experience

Greystar Worldwide, LLC; Barking; On-site; GBP 24,000 - 32,000; Full time

Job summary

Greystar Worldwide, LLC is seeking a Leasing Associate in Barking, United Kingdom. The role focuses on delivering a seamless resident experience through effective marketing, tenancy administration and proactive contractor coordination.

You will build strong relationships with contractors and third parties, ensuring service levels exceed expectations. Excellent customer service and a track record in sales in hospitality or real estate are key assets.

Qualifications

• Excellent customer service skills and sales experience.
• Ability to influence, adapt rapidly and exceed targets.
• Strong organisation and multi-tasking with high attention to detail.
• Fluent English in spoken and written communication.

Responsibilities

• Conducts sales and leasing activities including viewings, follow-ups and conversions.
• Plans daily activities to maximise leasing numbers.
• Updates contact details in data capture systems.
• Welcomes on-site enquiries with exceptional customer service.
• Handles documentation, contracts, and payments.
• Inspects units and leasing materials to ensure readiness for viewings.
• Responds to enquiries via webchat and email professionally.
• Supports cross-selling and knowledge of local amenities.

Skills

Customer service excellence

Sales experience

Organisational skills

Team player

Fluent English

Tools

Microsoft Office

Property operations software

Job description

Greystar Worldwide, LLC is seeking a Leasing Associate in Barking, United Kingdom. The role focuses on delivering a seamless resident experience through effective marketing, tenancy administration and proactive contractor coordination.

You will build strong relationships with contractors and third parties, ensuring service levels exceed expectations. Excellent customer service and a track record in sales in hospitality or real estate are key assets.