Resident Experience Lead – Property Admin

Integro Partners Ltd; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

Integro Partners Ltd is seeking a Senior Front of House Property Admin for an on-site role in West London. The position involves engaging with residents, managing lettings administration, and delivering exceptional customer service within a 279-unit development from 9:00am to 5:30pm, Monday to Friday.

You will work closely with the General Manager to build relationships with residents and visitors, handling communications, events, and day-to-day operations to ensure a thriving community and

Qualifications

• Experience in residential property management or lettings administration.
• Knowledge of tenant vetting and compliance requirements.
• Familiarity with health and safety statutory requirements in residential settings.

Responsibilities

• Lead resident engagement and community building across 279 units.
• First point of contact for residents and visitors, supporting property management.
• Coordinate events, viewings, lettings administration and tenant liaison.

Skills

Customer service

Property management

Organization

Communication

IT literacy

Social media

Tools

Social media

Job description

Integro Partners Ltd is seeking a Senior Front of House Property Admin for an on-site role in West London. The position involves engaging with residents, managing lettings administration, and delivering exceptional customer service within a 279-unit development from 9:00am to 5:30pm, Monday to Friday.

You will work closely with the General Manager to build relationships with residents and visitors, handling communications, events, and day-to-day operations to ensure a thriving community and