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Linde MH UK Ltd in Newport (Booker site) is seeking a service engineer to carry out servicing and repairs to Linde/STILL equipment on customer sites, ensuring safety, cost effectiveness, and thorough documentation. You will maintain stock levels, complete paperwork, and liaise with service controllers and customers to coordinate repairs and uptime.
Flexibility, adherence to health and safety, and ongoing training to stay up to date with equipment are essential for this role.
Main purpose of the position
To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures. This position is based at the Booker site in Newport looking after the Linde trucks on site.
Main Duties and Accountabilities (recommended up to 10 points)
Servicing/Repairs material handling equipment,and other specified equipment on site.
Ordering of parts as efficiently as possible & ensure all stock levels/movement records areaccurate& correct
To dispose of all waste products relating to the repair/service of the MHE using approved waste disposal companies
Ensure automated system & all paperwork is completed accurately & within the stipulatedtime period& with the relevant order numbers
To ensure site stock ismonitored/counted and sufficient for theday to daymaintenance of the fleet
Ensure servicing & WIP are kept up to date
Maintain a safe working environment & work in a safe manner, ensuring site rules and regulations arefollowed at all times
Report any unsafe practices or potential hazardsimmediately
To provide reliable information to the customer with regards to maintenance, consultation onrepairsand to provide advice on the use of equipment.
To carry out inspections andmonitorthe safety of the repaired and maintained trucks
To liaise with the Service Controller, customer and Service Manager to ensure information regarding individual forklifts and equipment is shared including damage or requests for a replacement truck in the event of a long repair, as well as keeping all relevant parties up to date with the progress of work activities
To work closely with the sales& STRteam and refer leads
To accurately complete job sheets, timesheets and purchase requisitions and parts paperwork within the required timescale
To make proposals for the improvement of the implementation of work activities and work conditions
To take responsibility for all equipment and tooling (including van/laptop/printeretc)and ensure that it is in a safe, cleancondition for the type of work being undertaken. ** where van is required due to site requirements
To take responsibility for van weight and safe/roadworthy condition before use.** where van is required due to site requirements
To work to and understand KPI’s relating to service,adminand stock
To ensure that a clean and safe working environment ismaintainedat all times
To activelyparticipatein training days, work meetings, and other meetings for the exchange of information
Tomaintainfamiliarization with Linde MH UK Ltd/STILL Materials Handling Ltd policies & procedures & adhere to these.E.g.IT Policy,absencepolicy etc.
To attend training courses tomaintainup to date knowledge of equipment
Liaisedirectwith customer tomaintainmaximum MHE up time & customer satisfaction
Liaise with STR controller andassistwith management of STR fleet on site
Ensure that records relating to VOR machines, battery repairs, and battery topping are kept up to date and circulated to relevant people
Carry out risk assessments on all work processes anddevelopsafe working practicesin accordance withcurrent health and safety legislation
Support the development of engineers through practical training and mentoring
Undertakeadditionaltraining and/or qualifications provided by Linde MH UK Ltd/STILL Materials Handling Ltd.
Make your line manager aware of any site developments or changes in customer needs
This list of duties and responsibilities is not intended to be exhaustive but is to be used as a guideline for the job in question
There is a need for a flexible approach to this jobin order forthe company to achieve its objectives
HEALTH & SAFETY
The responsibility for employees’ health and safety does not rest entirely with the Company and its management.As an employee, irrespective of your position in the Company, you have a legal duty of care to adhere to the company policy at all times.You mustmaintaina safe and healthy working environment, take care of your own health,safetyand environment at work and of other colleagues & other individuals on site who may be affected by your actions or omissions.