Residence Advisor: Flexible Hours & Live-In Option

EF Education First Ltd.; Henfield; On-site; GBP 1,240,000 - 1,653,000; Part time

Benefits offered by this job

Zero-hour contract

Flexible schedule

Live-in arrangement discussed

Job summary

EF Education First Brighton International Language Campus is seeking responsible Residence Advisors to welcome and support international students, maintain a safe living environment, and ensure a home-away-from-home atmosphere. This part-time, zero-hour role involves evening, weekend, and holiday cover, on-site duties, and collaboration with campus staff to address welfare, safety, and housing needs.

If you're customer-service oriented, calm under pressure, and enjoy multicultural settings,

Qualifications

• Flexible, hands-on approach to hours and duties.
• Highly motivated, energetic, positive.
• Customer service oriented, friendly and approachable.
• Calm under pressure and able to diffuse potentially difficult situations.
• Sensitive to needs of international students living away from home.
• Excellent communicator with students, colleagues, and external clients.
• Legally able to work in the UK at commencement of employment and for the duration of the contract.
• All offers are subject to a clear enhanced DBS check and two references.

Responsibilities

• Meeting and greeting new students on arrival and informing them of rules.
• Assisting with checking in and taking students to rooms.
• Reminding departing students of leaving date and procedures.
• Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff.
• Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form.
• Carry out nightly curfew checks for under 18s on rotation.
• Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary.
• Assisting students with problems and queries.
• Manage and report welfare issues relating to students in residence.
• Take responsibility for fire safety and familiarise self with evacuation procedures.
• Ensuring that residence rules are being adhered to and report all issues to residence manager.
• Participate in regular on-call duties as per rota.
• Promote and run activities for residence students, ensuring that students have the "home away from home" feeling.
• Providing great customer service and ensuring department goals are met.

Job description

EF Education First Brighton International Language Campus is seeking responsible Residence Advisors to welcome and support international students, maintain a safe living environment, and ensure a home-away-from-home atmosphere. This part-time, zero-hour role involves evening, weekend, and holiday cover, on-site duties, and collaboration with campus staff to address welfare, safety, and housing needs.

If you're customer-service oriented, calm under pressure, and enjoy multicultural settings,