Resettlement Team Leader

Vale of Glamorgan Council; Barry; On-site; GBP 36,000 - 40,000; Full time

Job summary

The Vale of Glamorgan Council is seeking a Resettlement Support Team Leader. This role involves leading a support team for refugees and asylum seekers, delivering sensitive services, and ensuring compliance with policies. The ideal candidate should demonstrate leadership, empathy, and excellent communication skills within a challenging environment.

Qualifications

• Seeking a compassionate and experienced individual.
• Excellent communication and organizational skills are essential.
• Commitment to human rights and social justice expected.

Responsibilities

• Lead a team supporting refugees during their resettlement.
• Deliver culturally sensitive, trauma-informed services.
• Coordinate effectively with external partners.

Skills

Leadership

Empathy

Cultural Sensitivity

Organizational Skills

Problem-solving Skills

Job description

About Us

The Resettlement Team supports refugees and asylum seekers as they transition into life within their local community. We provide a wide range of support and services aimed at facilitating integration and ensuring the well-being of individuals and families.

Ambitious: Forward thinking, embracing new ways of working and investing in our future.

Open: Open to different ideas and being accountable for the decisions we take.

Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About The Role

Pay Details: Grade 8, SCP 26-30. £36,124-39,513 (FTE), £18.72 - £20.48ph

Hours of Work / Working Pattern: 37 Hours, 52 Weeks, Mon-Fri (9am-5pm)

Main Place of Work: VariousTemporary Reason: Grant Funded

Description: The Resettlement Support Team Leader is responsible for leading a team of support workers that provide support to refugees and asylum seekers as they resettle and rebuild their lives in a new country. The team leader will need to ensure that high-quality, culturally sensitive, trauma-informed services are delivered consistently, while also building partnerships and maintaining compliance with legal and policy frameworks.

About You

You will need:

• We are seeking a compassionate and experienced individual to join our team as the Manager of the Refugee Resettlement Support Team.
• The successful candidate will demonstrate strong leadership alongside deep empathy, cultural sensitivity, and emotional resilience.
• They will be responsible for guiding and supporting a team working with individuals and families during critical periods of transition.
• Excellent communication, organizational, and problem-solving skills are essential, along with the ability to manage complex cases and coordinate effectively with external partners.
• The ideal candidate will bring a collaborative approach to team leadership, maintain high standards of professionalism and confidentiality, and uphold a strong commitment to human rights, social justice, and the dignity of every person.
  
  

Additional information

DBS Check Required: Enhanced & Barred Both

Shortlisting date : 18th - 20th June 2025

Interview date: W/C 23rd June 2025

For Further Information, contact: Katherine Partridge

E-Mail: [e-mail]

Tel: [phone]

Please see attached job description / person specification for further information.