Reservations Sales Manager

JR United Kingdom; Wolverhampton; On-site; GBP 50,000 - 60,000; Full time

Job summary

Join a prestigious independent restaurant and event venue as the Head of Reservations, Sales and Events. You will oversee reservation operations, support your team, and contribute to sales growth in a dynamic environment, with competitive salary and bonus incentives. Ideal candidates will have strong leadership skills and experience with reservation systems.

Benefits

Monday to Friday shifts

Bonus incentives twice a year

3% to 7% uncapped commission on sales

Stable team and operation

Qualifications

• Experience managing reservations with strong leadership skills required.
• Proactive development of sales leads is essential.
• Ability to assist with hosting events when necessary.

Responsibilities

• Act as an ambassador for the restaurant/venue.
• Support and train the reservation team for smooth operations.
• Manage third-party enquiries and develop sales revenue.

Skills

Leadership

Communication

Organizational skills

Guest-focused

Attention to detail

Proactive

Results-driven

Tools

Quadranet

OpenTable

Collins

Job description

Reservations Sales Manager, Wolverhampton

Client: Hospitality & Catering Solutions Ltd (H&C)

Location: Wolverhampton

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Job Title: Head of Reservations, Sales and Events

Our client is an iconic independent restaurant and event venue offering exquisite food across two successful venues. The group is well-established in London and plans to expand in the coming years. The successful Head of Reservations, Sales and Events will be part of a stable and successful operation.

Benefits:

• Monday to Friday shifts
• Starting salary of £50,000 + bonus + commission
• Bonus incentives twice a year
• 3% to 7% uncapped commission on sales
• Based in Victoria, London
• Stable team and operation

Responsibilities:

• Act as an ambassador for the restaurant/venue
• Support and train reservation team for smooth operations
• Motivate and organize the team
• Manage third-party enquiries
• Handle reservation and event reports
• Manage Private Dining & Membership
• Develop sales revenue proactively/reactively

Requirements:

• Strong leadership, communication, and organizational skills
• Experience with reservation systems like Quadranet, OpenTable, Collins
• Guest-focused with attention to detail
• Proactive and results-driven in managing enquiries
• Ability to develop leads proactively
• Assist with hosting events when needed