Reservations Manager

CV Locator; Manchester; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Employee perks

F&B discounts

Job summary

CV Locator in Manchester city centre is seeking a data-driven Reservations Manager to drive our rooms revenue and booking pace at a busy hotel. Working with the General Manager and sales team, you will manage day-to-day reservations, optimize OTAs, analyze booking trends, and uncover opportunities to maximise yield and occupancy.

You will monitor pace, produce weekly and monthly forecasts, and present actionable recommendations to hotel leadership to improve ADR and RevPAR.

Qualifications

• Proven experience as Reservations Manager or similar in hotel
• Strong commercial acumen with track record in revenue optimization
• Excellent communication and analytical abilities

Responsibilities

• Pace & yield analysis comparing data against market trends
• OTA and channel management to ensure visibility and price parity
• Oversee daily reservations, group bookings, and guest inquiries
• Provide weekly/monthly pacing updates, demand forecasts, and actionable recommendations

Skills

Commercial acumen

Communication skills

Analytical skills

Organizational skills

Opera PMS

Tools

Opera PMS

Job description

Reservations Manager | £30,000 - £36,000| City Centre Hotel

• Competitive Salary: Up to £36,000 per annum.
• Prime Location: Based at a vibrant hotel in the heart of Manchester with excellent transport links.
• Growth & Impact: Take direct ownership of revenue strategy, distribution, and room yield.
• Hotel Discounts: Industry-leading room rates, food & beverage discounts across the group, and employee perks.

The Role:

We are searching for a commercial, data-driven Reservations Manager to drive our rooms revenue and booking pace at our busy Manchester hotel.

Working closely with the General Manager and sales team, you will manage day-to-day reservations, optimize Online Travel Agents (OTAs), analyze booking trends, and uncover key opportunities to maximize yield and occupancy.

Key Responsibilities:

• Pace & Yield Analysis: Monitor booking pace, cross-reference historical data against market trends, and identify strategic revenue opportunities to boost ADR and RevPAR.
• OTA & Channel Management: Manage all Online Travel Agent (OTA) channels, ensuring optimal inventory visibility, price parity, and campaign execution.
• System Operations: Oversee daily reservations operations, group bookings, and guest queries with high accuracy and attention to detail.
• Reporting & Forecasting: Provide clear weekly/monthly pacing updates, demand forecasts, and actionable recommendations to hotel leadership.

What We’re Looking For:

• Proven experience as a Reservations Manager, Deputy Reservations Manager, or Senior Reservations Coordinator in a hotel environment.
• System Knowledge: Advantageous to have hands-on experience using Opera PMS (or similar hotel management platforms).
• Strong commercial acumen with a track record in tracking booking pace, analyzing OTA performance, and driving direct conversion.
• Excellent communication, organizational, and analytical skills.

Ready to lead reservations strategy at a top Manchester hotel?