Reservations Concierge (Part-Time)

Mount St Restaurant Reception/Reservations; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Nutritious meals on shift

Free annual guest experience for you +

12 weeks full pay maternity leave

2 weeks full pay paternity leave

Health cash plan

Life Assurance

Artfarm-wide discounts

Employee social events

Job summary

Mount St Restaurant in Mayfair is seeking a part-time Reservationist. The role covers 16 hours per week, handling enquiries across channels while working towards sales and guest-satisfaction targets. You will be part of a creative, passionate team dedicated to fresh food, great service, and ongoing development.

The team environment emphasizes going above and beyond for guests, colleagues, and the local community, with a strong focus on delivering memorable dining experiences.

Qualifications

• Experience in reservations or guest-facing roles is advantageous.
• Ability to manage enquiries across multiple channels and still hit sales/guest-satisfaction targets.
• Delivering exceptional service and exceeding guest expectations.

Responsibilities

• Deliver exceptional service and exceed guest expectations.
• Manage enquiries across multiple channels while aiming for sales and guest satisfaction targets.

Skills

Customer service

Multichannel inquiries

Sales targets

Job description

Mount St Restaurant in Mayfair is seeking a part-time Reservationist. The role covers 16 hours per week, handling enquiries across channels while working towards sales and guest-satisfaction targets. You will be part of a creative, passionate team dedicated to fresh food, great service, and ongoing development.

The team environment emphasizes going above and beyond for guests, colleagues, and the local community, with a strong focus on delivering memorable dining experiences.