Reservations Agent

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading boutique accommodation business is seeking a booking agent to manage reservations for high-net worth clients. This role involves coordinating group bookings, maintaining detailed records, and ensuring confidentiality while working in a fast-paced environment. Ideal candidates will have 2-3+ years of experience in travel or hotel bookings, strong communication skills, and the ability to multi-task effectively.

Qualifications

• 2–3+ years in a booking/reservations/travel agency role.
• Strong communication and memory skills.
• Ability to multi-task and perform under pressure.

Responsibilities

• Manage end-to-end accommodation bookings for high-net worth clients.
• Maintain detailed client records and booking information.
• Work closely with a diverse team of junior and senior members.

Skills

Communication

Attention to Detail

Organizational Skills

Memory Skills

Team Player

Job description

Social network you want to login/join with:

We are excited to be working with a boutique accommodation business who support their clients across the creative industries. Their close-knit team works in a fast-paced, high-trust environment where confidentiality and attention to detail are essential. The company is growing steadily, offering excellent long-term progression and hands-on training.

The Individual:

As booking agent, you will have experience across reservations from hotels, agencies or airlines etc. You will handle accommodation bookings for clients, working in a fast-paced, detail-oriented environment. This includes coordinating group bookings, liaising with hotels and estate agents, and ensuring high levels of confidentiality.

Key Responsibilities:

• Manage end-to-end accommodation bookings for high-net worth clients
• Handle serviced apartments, hotels, and private lettings
• Maintain detailed client records and booking information
• Work across various client timelines and needs simultaneously
• Uphold confidentiality and comply with anti-money laundering protocols
• Work closely with a diverse team of junior and senior members

Requirements:

• 2–3+ years in a booking/reservations/travel agency role
• Able to multi-task, remain organised, and perform under pressure
• Strong communication and memory skills—note-taking and attention to detail are key
• Backgrounds in hotels, airlines, production, or admin all welcome
• A team player who fits into their fun, eclectic, and motivated team culture
• MUST be able to work rotating shifts between 9am and 6:30pm

If you are keen to discuss the details further, please apply today or send your cv to Emma Stillwell at COREcruitment.com