Research Ops & Insights Catalyst

Dexory; Wallingford; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

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Private healthcare

Life insurance

Income protection

Pension contributions

Employee support

Holidays (25)

Meals onsite

Team events

Job summary

Dexory, based in Wallingford, UK, is seeking a Research Operations Associate to keep delivery running on live research projects. You will translate validated insights into live product features and build systems to scale our operations.

You will shape intake processes, maintain dashboards and OKRs, and ensure GDPR compliance across research tools. A startup mindset, curiosity and strong organisation are essential to succeed.

Qualifications

• Around 4 years' experience in operations, programme coordination, delivery or research ops.
• Strong organisation, and confidence juggling multiple SLAs and stakeholders at once.
• Comfort with workflow tools and dashboards such as Notion, Basecamp, SurveyMonkey, Slack and Pendo.
• Curiosity about research and a wish to move towards research execution over time.

Responsibilities

• Keep research delivery running across live projects, including participant recruitment and panel management.
• Coordinate scheduling and resourcing across product, research and partnership teams.
• Support on-site field studies and engage with operators and warehouses.

Skills

Operations management

Programme coordination

Delivery

Research ops

Tools

Notion

Basecamp

SurveyMonkey

Slack

Pendo

Job description

Dexory, based in Wallingford, UK, is seeking a Research Operations Associate to keep delivery running on live research projects. You will translate validated insights into live product features and build systems to scale our operations.

You will shape intake processes, maintain dashboards and OKRs, and ensure GDPR compliance across research tools. A startup mindset, curiosity and strong organisation are essential to succeed.