REQ007532 Carers Officer

Conwy County Borough Council; Colwyn Bay; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

Conwy County Borough Council is seeking a Carers Officer in Colwyn Bay to support unpaid carers by arranging access to services, guidance, and emotional support. The role involves completing carers' assessments under the Wales Act, identifying needs, and coordinating suitable provisions with health and community partners.

The successful candidate will work in a hybrid pattern (1 remote day) and must demonstrate excellent communication, organisational, and IT capabilities, with the ability to

Qualifications

• Ability to undertake carers' assessments under the Social Services and Well-being (Wales) Act.
• Strong communication, organisational and IT skills are essential.
• Ability to manage a varied caseload and work independently.

Responsibilities

• Undertake carers' assessments and identify support needs.
• Arrange appropriate services and review outcomes to ensure timely support for carers.
• Provide emotional and practical support and collaborate with health professionals, voluntary organisations and community partners.

Skills

Communication skills

Organisational skills

IT skills

Education

A Level or above

Tools

IT skills

Job description

REQ007532 Carers Officer

Company: Conwy County Borough Council

Salary: Meets national minimum wage

Hours: Full-time

Location: Colwyn Bay, LL29 7AZ

Working pattern: Hybrid - 1 day remote

Job type: Permanent

Posting date: 12 Nov 2026

Closing date: 26 Nov 2026

Summary

Ydych chi'n angerddol am gefnogi gofalwyr di-dâl a gwneud gwahaniaeth gwirioneddol ym mywydau pobl? Rydym yn chwilio am Swyddog Gofalwyr tosturiol a rhagweithiol i ymuno â'n tîm ymroddedig, gan helpu gofalwyr i gael mynediad at y gefnogaeth, y cyngor a'r gwasanaethau sydd eu hangen arnynt.

Fel Swyddog Gofalwyr, byddwch yn cynnal asesiadau gofalwyr yn unol â Deddf Gwasanaethau Cymdeithasol a Llesiant (Cymru), yn nodi anghenion cymorth, yn trefnu gwasanaethau priodol, ac yn adolygu canlyniadau i sicrhau bod gofalwyr yn derbyn cymorth amserol ac effeithiol. Byddwch yn darparu cefnogaeth emosiynol ac ymarferol, yn helpu i leihau unigedd cymdeithasol, ac yn gweithio'n agos gyda gweithwyr iechyd proffesiynol, sefydliadau gwirfoddol a phartneriaid cymunedol i hyrwyddo hawliau a lles gofalwyr.

Are you passionate about supporting unpaid carers and making a real difference in people's lives? We are looking for a compassionate and proactive Carers Officer to join our dedicated team, helping carers access the support, advice and services they need.

As a Carers Officer, you will undertake carers' assessments in accordance with the Social Services and Well-being (Wales) Act, identify support needs, arrange appropriate services, and review outcomes to ensure carers receive timely and effective assistance. You will provide emotional and practical support, help reduce social isolation, and work closely with health professionals, voluntary organisations and community partners to champion carers' rights and wellbeing.

Essential requirements

Rydym yn chwilio am rywun sydd wedi'i addysgu i safon Lefel A neu uwch, gyda dealltwriaeth gref o anghenion gofalwyr, gwasanaethau iechyd a gofal cymdeithasol, a gweithio mewn partneriaeth ar draws y sectorau statudol a gwirfoddol. Mae sgiliau cyfathrebu, trefnu a TG ragorol yn hanfodol, ynghyd â'r gallu i reoli llwyth achosion amrywiol a gweithio'n annibynnol.We are seeking someone educated to A Level standard or above, with a strong understanding of the needs of carers, health and social care services, and partnership working across statutory and voluntary sectors. Excellent communication, organisational and IT skills are essential, along with the ability to manage a varied caseload and work independently.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.